I bought the Pro License some weeks ago and have a problem with Pro Reports. I created some drafts like monthly but also weekly. When i select my group and then “Preview Reports” it loads, shows green checkmarks at every page but after that “Error reporting data”.
Thats happening at every draft. Strangely at the top right where i can select pages or groups, it shows no single page, but my groups show up where i put in about 10 pages.
Thanks
Hi,
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Hi,
thanks for the reply. Here is the report:
### Server-Info Erforderlich Erkannt Status ###
MainWP Dashboard
MainWP Dashboard Version 4.1.10.3 4.1.10.3 Bestanden
MainWP Upload Directory Writable Writable Bestanden
MainWP-Erweiterungen
Advanced Uptime Monitor Extension 5.2 API-Lizenz inaktiv Warnung
MainWP White Label Extension 4.1 API-Lizenz inaktiv Warnung
MainWP Custom Dashboard Extension 4.0.2 API-Lizenz inaktiv Warnung
MainWP Lighthouse Extension 4.0-beta2 API-Lizenz inaktiv Warnung
MainWP Pro Reports Extension 4.0.6 API-Lizenz inaktiv Warnung
MainWP Rocket Extension 4.0.2 API-Lizenz inaktiv Warnung
MainWP Staging Extension 4.0.1 API-Lizenz inaktiv Warnung
WordPress
WordPress Version >=3.6 5.8.2 Bestanden
WordPress Memory Limit >=64M 512M Bestanden
MultiSite Disabled =true true Bestanden
Dateisystem-Methode = direct direct Bestanden
PHP
PHP Version >=7.0 7.4.27 Bestanden
PHP Safe Mode Disabled =true true Bestanden
PHP Max Execution Time >=30 seconds 180 Bestanden
PHP Max Input Time >=30 seconds 60 Bestanden
PHP Memory Limit >=128M 512M Bestanden
PCRE Backtracking Limit >=10000 1000000 Bestanden
PHP Upload Max Filesize >=2M 128M Bestanden
PHP Post Max Size >=2M 128M Bestanden
SSL Extension Enabled =true true Bestanden
SSL Warnings = empty error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key lengthWarnung
cURL Extension Enabled =true true Bestanden
cURL Timeout >=300 seconds 60 Warnung
cURL Version >=7.18.1 7.52.1 Bestanden
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.0.2u Warnung
Dein Host muss mindestens auf die OpenSSL Version 1.1.0 aktualisieren, welche bereits über 4 Jahre alt ist und Patches für über 60 Schwachstellen enthält.Diese reichen von Denial-of-Service-Angriffen bis zu Remote-Code-Ausführungen. Klicke hier für mehr Informationen.
PHP Allow URL fopen JA
PHP unterstützt Exif JA ( V7.4.)
PHP unterstützt IPTC JA
PHP unterstützt XML JA
PHP Deaktivierte Funktionen , pcntl_alarm, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Geladene Erweiterungen Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, posix, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 8.0.25 Bestanden
MySQL-Modus IGNORE_SPACE,NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
MySQL Client Verschlüsselung utf8
Server-Info
Server-Software Apache
Betriebssystem Linux
Architektur 64 bit
Server-Protokoll HTTP/1.0
HTTPS AN
Verbindung zum Server selbst Response Test O.K.
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36
Geteway-Schnittstelle CGI/1.1
Arbeitsspeicherauslastung 30.82 MB
Antwortzeit 1640138128
Inhalt akzeptieren text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Zeichensatz des Inhalts n. a.
MainWP-Einstellungen
Anzahl Child-Websites 18
WP-Cron benutzen Nein
Für Shared Hosting oder große Netzwerke optimierenNein
Automatische tägliche AktualisierungInstall trusted updates
Verwaiste Plugins/Themes-Toleranz 365
Maximale Anzahl der Beiträge, die zurückgegeben werden sollen
Maximale Anzahl der Seiten, die zurückgegeben werden sollen
Vorrangiges Backup-System Standard MainWP Backups
Maximale gleichzeitige Anfragen 4
Minimale Verzögerung zwischen Anfragen200
Maximale gleichzeitige Anfragen pro IP1
Minimale Verzögerung zwischen Anfragen zu derselben IP1000
Maximale gleichzeitige Synchronisierungs-Anfragen
Maximale Anzahl gleichzeitiger Installations- und Aktualisierungs-Anfragen
Aktive Plugins
Akismet Anti-Spam 4.2.1 Inaktiv
Borlabs Cookie - Cookie Opt-in 2.2.42 Aktiviert
CSS Hero 4.20 Aktiviert
Divi Plus 1.7.0 Aktiviert
Divi Supreme Pro 4.7.38 Aktiviert
Duplicator Pro 4.0.5.3 Aktiviert
Favicon by RealFaviconGenerator 1.3.22 Aktiviert
Gravity Forms 2.5.15 Aktiviert
Hello Dolly 1.7.2 Inaktiv
MainWP Dashboard 4.1.10.3 Aktiviert
MainWP Lighthouse Extension 4.0-beta2 Aktiviert
Rank Math SEO 1.0.78 Aktiviert
Rank Math SEO PRO 3.0.2 Aktiviert
Really Simple SSL 5.2.1 Aktiviert
ShortPixel Image Optimizer 4.22.6 Aktiviert
Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder2.4.1 Aktiviert
SVG Support 2.3.19 Aktiviert
Tidio Chat 4.5.1 Aktiviert
WP Rocket 3.10.5.1 Aktiviert
Just a quick update: I found out the error… I didnt knew that i had to install the MainWP Child Reports plugin on every website that i want to track and report.
This is working now. It correctly shows Overview, Uptime monitoring, Analytics, Lighthouse. But not the updates that i did like in the attached screenshot from your product page.
I also tried out to put the shortcode into the header as a test if it then shows: [section.plugins.updated][/section.plugins.updated]
I did 3 updates in MainWP Dashboard after i installed the MainWP Child Reports plugin on clients page. Does it maybe just need some time to collect or sync the data or do i have to set up something else?
Hi @raz2112,
thanks for sharing the info about the solution.
I am happy to see that the extension is working properly.
Regarding the updates data, can you try to move the report date range to a day before you installed and day after and see if that helps?
Hi @bogdan ,
i set the report range from 21.12. to 23.12 (one day before and after i installed the MainWP Child Reports on 2 child sites).
On one of them it now actually shows the correct updates, but on the other not.
I will try to wait until i did some more updates in the next few days and maybe it then shows up like on the one page where it works now.
Important for me to know: Does this has anything to do with “WP Activity Log” or does MainWP track all the made updates by itself without this plugin?
Hi @raz2112,
thank for verifying that.
WP Activity Log does not affect the MainWP Pro Reports Extension data in any way. There are totally independent systems.
Alright thanks for your help Bogdan. I solved all my problems now.
Happy holidays! 
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Happy Holidays to you too!
