Reports doesn't show changes and updates

[kimmerle (Frank Kimmerle)]

Hi!

Basically, I love the pro reports functionality…

But I’m faced with the problem that on some of the reports no information appears. I.e. it says there won’t have been any Plugin updates or page changes within a defined period, but there have definitively been some.

More confusing: For the same website one time information appear one day, but not the next day.

Is there somehing on my side to configure?

My best
Frank

[bojan (Bojan Katusic)]

Hi @kimmerle

Welcome to the MainWP Community.

Can you check on the child site itself, on Settings > MainWP Child > Child Reports page, that the activity such as plugin updates is actually logged?

And make sure that the date range in the Pro Reports is set correctly to include that activity.

[kimmerle (Frank Kimmerle)]

Hi @bojan,

thanks for the fast answer.

The Child Reports are running in each site I like to track.

As it’s not working with more child sites, could there be an issue on the parent?

Thanks
Frank

[bojan (Bojan Katusic)]

Thanks for verifying that.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

[kimmerle (Frank Kimmerle)]

Done, Thanks a lot for your help!