Originally published at: 3 areas where Web Care consultants can create a competitive advantage - MainWP WordPress Management
Many times I have contacted WordPress companies with questions before buying the product. More times than I care to admit, I have heard silence. A handful of times I went through with the purchase, but my loyalty is being tested. I’m inclined not to buy again if I don’t get much after-sales customer service. Simply…
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Nice one @tejones. Customers are the center of our core values and always come second, after employees… 
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