Hi, I’ve installed Advanced Uptime Monitor (5.2.2 version), added the Main API key from Uptime Robot, saved the key unders Settings, clicked on Create New Monitor and Create Monitors for all sites but the monitors screen is blank:
I read other topics, recreated main API several times, deactivated/removed Advanced Uptime Monitor extension, but no success.
Welcome to the MainWP community.
After you click the Create New Monitor button, do you get a popup modal where you can enter the monitor information?
And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
After I click the Create New Monitor button, nothing happens, there’s no popup, just the same blank screen, same as the screenshot above.
Here’s the community system report:
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 128M Pass
WordPress Version >=3.6 6.2.2 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 40 Warning
cURL Version >=7.29.0 7.85.0 Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/3.0.8 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES ( V8.0.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 120 Pass
PHP Max Input Time >=30 seconds 120 Pass
PHP Memory Limit >=128M 768M Pass
PHP Post Max Size >=2M 256M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 256M Pass
PHP Version >=7.4 8.0.28 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8mb4
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 5.7.39-42-log Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 62.88 MB
Operating System Linux
Request Time 1685449140
Server Protocol HTTP/1.0
Server self connect Response Test O.K.
Server Software Apache
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36 Edg/113.0.1774.57
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
MainWP Dashboard Version Latest: 4.4.3.1 | Detected: 4.4.3.1 Pass
MainWP legacy backups enabled No
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests3
Maximum simultaneous requests 3
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 6
Minimum delay between requests 400
Minimum delay between requests to the same ip1500
Number of child sites 13
Optimize for shared hosting or big networksYes
Plugin advanced automatic updates enabledYes
Primary Backup System MainWP UpdraftPlus Extension
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron Yes
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
Advanced Uptime Monitor Extension 5.2.2 Actived Pass
MainWP Cache Control Extension 4.0.1 Actived Pass
MainWP Clone Extension 4.0.3 Actived Pass
MainWP Database Updater Extension 4.0.3 Actived Pass
MainWP Domain Monitor Extension 4.0.3 Actived Pass
MainWP Google Analytics Extension 4.1.1 Actived Pass
MainWP Lighthouse Extension 4.0.4 Actived Pass
MainWP Maintenance Extension 4.1.2 Actived Pass
MainWP Page Speed Extension 4.0.3 Actived Pass
MainWP Pro Reports Extension 4.1.1 Actived Pass
MainWP Rocket Extension 4.0.5 Actived Pass
MainWP SSL Monitor Extension 4.0.3 Actived Pass
MainWP Sucuri Extension 4.0.13 Actived Pass
MainWP UpdraftPlus Extension 4.0.8 Actived Pass
MainWP White Label Extension 4.1.3 Actived Pass
MainWP Wordfence Extension 4.0.9 Actived Pass
MainWP WordPress SEO Extension 4.0.3 Actived Pass
### Plugin Version Status ###
MainWP Child 4.4.1.1 Active
MainWP Child Reports 2.1.1 Inactive
MainWP Client Reports Extension 4.0.14 Inactive
MainWP Dashboard 4.4.3.1 Active
MainWP Page Speed Extension 4.0.3 Active
Really Simple SSL 7.0.3 Active
UpdraftPlus - Backup/Restore 1.23.4 Active
Wordfence Security 7.9.2 Inactive
Yoast SEO 20.8 Inactive
Thanks for the system report. Nothing in it stands out as an obvious issue.
Can you try in a different browser, preferably in an Incognito/Private window without any browser extensions running?
I changed from Edge to Chrome browser and it’s working fine now. Thanks
Great, I’m glad it’s working now, and thanks for updating us.
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