I’ve just installed BackWPup and none of the tab options are selectable
Hey @pudDesign
Welcome to the MainWP community!
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server (your-mainwp-dashboard.com/wp-admin/admin.php?page=ServerInformation), on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Hi, thanks for getting back to me. Sure no problem. See below.
WordPress Check Required Detected
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 256M Pass
WordPress Version >=6.2 6.9.4 Pass
PHP Required Detected
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.29.0 8.15.0 Pass
Function `tmpfile` enabled N/A Enabled Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/3.5.4 Pass
OpenSSL Working Status Yes No Warning
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, random, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 120 Pass
PHP Max Input Time >=30 seconds 120 Pass
PHP Memory Limit >=256M 768M Pass
PHP Post Max Size >=2M 256M Pass
PHP Safe Mode Disabled =true true Pass
PHP Session enabled N/A Enabled Pass
PHP Upload Max Filesize >=2M 256M Pass
PHP Version >=7.4 8.2.30 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
MySQL Required Detected
MySQL Client Encoding N/A utf8
MySQL Mode N/A NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 8.4.6-6 Pass
Server Configuration Detected Value
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 83.96 MB
Operating System Linux
Request Time 1773815780
Server Protocol HTTP/1.0
Server self connect Response Test O.K.
Server Software Apache
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/146.0.0.0 Safari/537.36
MainWP Dashboard Settings
Abandoned plugins/themes tolerance
Cache control enabled No
Enable Uptime Monitoring Yes
MainWP Dashboard Version Latest: 6.0.4 | Detected: 6.0.4 Pass
MainWP legacy backups enabled No
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests3
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 8
Maximum simultaneous uptime monitoring requests (Default: 10)10
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of connected sites 60
Optimize data loading Yes
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled Yes
Site health monitoring enabled Yes
Theme advanced automatic updates enabledNo
Use WP Cron No
WP Core advanced automatic updates enabledNo
Extensions Version License
BackWPup Integration - BETA1 5.1.0.2 Active Pass
MainWP Jetpack Protect Extension 5.0.4 Active Pass
Plugin Version
MainWP Dashboard 6.0.4 Active
Post SMTP 3.8.0 Active
Security Optimizer 1.5.9 Active
Speed Optimizer 7.7.7 Active
WPvivid Backup MainWP 0.9.40 Inactive
1 Like
Thanks for the system report.
Can you try deactivating the Speed Optimizer and see if that helps?
Caching plugins are not recommended for MainWP Dashboard. Most of the content is dynamic so the caching plugins cannot offer great performance improvements, but they are known to cause issues with some MainWP functionality.
I have a fix but keep getting 403 errors posting
@bojan See th enext post for a fix
========= A FIX IS BELOW =================
Hi all,
I’m going to +1 this as I have the same issue .Just installed the plug in today (March 21 15:00 GMT +1 ) and cannot get any of the tabs to do anything.
Looking at HTML consol:
‘‘‘Uncaught TypeError: jQuery(…).tab is not a function
https://……/wp-admin/admin.php?page=Extensions-Mainwp-Backwpup-Extension&tab=new-job:3891
admin.php:3891:59’’’
==================
.tab is supplied by formatic not vanilla jQuery
==================================
Because the code says
imageine the html script tag here
jQuery(......).tab();
image the html closing script tag here adding them makes this 403 not save
it runs before formatic is loaded
Either this should be deferred or the deferred formatic moved earlier. I think it should be on an after loaded delay.
An alternative is to add an mu-plugin as follows:
vim wp-content/mu-plugins/fix-backwpup-formatic.php
image an open php tag here
add_filter( 'script_loader_tag', function( $tag, $handle ) {
if ( $handle !== 'fomantic-ui' ) {
return $tag;
}
$screen = get_current_screen();
if ( $screen && strpos( $screen->base, 'Backwpup' ) !== false ) {
return str_replace( ' defer', '', $tag );
}
return $tag;
}, 20, 2 );
I can confirm this works. But it is a work around.
Thanks for the detailed report.
We are looking into the issue and we will have a fix for it in an upcoming release.
A fix for this issue was included in version 5.1.1 of the BackWPUp add-on.
Thanks again for reporting this to us.
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