Just tried the bulk import feature with 4.3b2 and all I get is a spinner. I let it run for a couple of hours on 10 sites to import but it didn’t import even 1 website. Checked the mod_security log and it’s clear.
Hi @webjive,
Thanks for reporting this.
I tried to duplicate the problem, and I couldn’t. On our test setups, everything works correctly.
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard, then just paste it in a reply here.
Also, when you get to the infinite spin, do you see some error in the browser console?
Pated report and attached report here: Dropbox - mainwp-system-report.txt - Simplify your life
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 40M Warning
WordPress Version >=3.6 6.1 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1p Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.29.0 7.71.0 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES ( V8.1.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, geoip, gettext, hash, i360, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, litespeed, mbstring, memcache, memcached, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, redis, session, shmop, snmp, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, timezonedb, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 300 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 256M Pass
PHP Post Max Size >=2M 800M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 800M Pass
PHP Version >=7.0 8.1.12 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A NOT SET
MySQL Version >=5.0 5.7.39-cll-lve Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface
HTTPS ON
Memory Usage 4.11 MB
Operating System Linux
Request Time 1668089355
Server Protocol HTTP/1.1
Server self connect Not expected HTTP response body:
Server Software LiteSpeed
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
Cache control enabled No
MainWP Dashboard Version Latest: 4.2.7.1 | Detected: 4.3 BETA 2 Warning
MainWP legacy backups enabled No
Maximum number of pages to return 50
Maximum number of posts to return 50
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 25
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
Advanced Uptime Monitor Extension 5.2.2 Actived Pass
MainWP WP Compress Extension 4.0.1 Actived Pass
### Plugin Version Status ###
Advanced Editor Tools (previously TinyMCE Advanced)5.6.0 Inactive
Change Admin Email Setting Without Outbound Email3.2 Active
Disable Comments 2.4.2 Active
MainWP Dashboard 4.3 BETA 2 Active
Summary
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You are running your MainWP Dashboard on an unsupported PHP version. MainWP is compatible with PHP 7.x to 8.0.
Can you roll back the PHP version to 8.0 and see if that helps?
1 Like
Backed down to 8.0 and 7.4 - same issue.
That is strange.
Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?
into it?
1 Like
Ticket opened for this topic and others with site and login image attached.
Thanks, I will check it right away.
This problem seems to be resolved, and some browser extension caused it.
1 Like
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