Bulk Settings Manager > Cannot apply Single Key to "Please select websites or a groups in the Select Sites box."

Hi,
I can no longer send “single key” to my child sites. No matter the child site selected.
Even after selecting my “single key” and selecting my child site, the extension tells me that I must select a site from the list.

Have you ever encountered this malfunction?
Thanks for your support.

Hey @nicolas

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server (your-mainwp-dashboard.com/wp-admin/admin.php?page=ServerInformation), on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hi @bojan

Here is the community system report :

```

### WordPress Check                Required                                               Detected                                              ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  128M                                         Pass        
WordPress Version                  >=6.2                                                  7.0                                          Pass        

### PHP                            Required                                               Detected                                              ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.29.0                                               8.20.0                                       Pass        
PHP Loaded Extensions              Indisponible                                           Core, PDO, Phar, Reflection, SPL, SimpleXML, SourceGuardian, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, litespeed, mbstring, mcrypt, msgpack, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, random, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib            
Function `tmpfile` enabled         Indisponible                                           Activé                                       Pass        
PHP Disabled Functions             Indisponible                                           Aucune fonction désactivée.                              
OpenSSL Version                    >=OpenSSL/1.1.0                                        OpenSSL/1.1.1w                               Pass        
OpenSSL Working Status             Yes                                                    Yes                                          Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                Indisponible                                           OUI                                                      
PHP Max Execution Time             >=30 seconds                                           360                                          Pass        
PHP Max Input Time                 >=30 seconds                                           360                                          Pass        
PHP Memory Limit                   >=256M                                                 2048M                                        Pass        
PHP Post Max Size                  >=2M                                                   512M                                         Pass        
PHP Upload Max Filesize            >=2M                                                   512M                                         Pass        
PHP Version                        >=7.4                                                  8.3.31                                       Pass        
PHP Session enabled                Indisponible                                           Activé                                       Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
PHP Exif Support                   Indisponible                                           OUI                                                      
PHP IPTC Support                   Indisponible                                           OUI                                                      
PHP XML Support                    Indisponible                                           OUI                                                      

### MySQL                          Required                                               Detected                                              ###

MySQL Client Encoding              Indisponible                                           utf8mb4                                                  
MySQL Mode                         Indisponible                                           NON CONFIGURÉ                                            
MySQL Version                      >=5.0                                                  11.4.12-MariaDB                              Pass        

### Connectivity & Authentication  Detected Value                                                                                   ###

OpenSSL signature algorithm        OPENSSL_ALGO_SHA256 (par défaut)                                                                    
Server self connect                Unexpected response body. Note: This is common and usually not a problem unless WP-Cron or loopback requests are failing.Warning                                      
Force IPv4                         Non                                                                                                 
HTTPS                              Activé                                                                                              
Permalink structure                Plain                                                  Warning                                      
Public Dashboard IP                Détecté                                                Pass                                         
Verify connection method           OpenSSL (par défaut)                                                                                
Verify SSL certificate             Oui                                                                                                 
WordPress REST API reachability    Reachable (HTTP 200)                                   Pass                                         

### Scheduler & Background Jobs    Detected Value                                                                                   ###

Advanced automatic updates scheduleDaily at 0:00                                                                                       
Check for available updates        Last run: 1 juin 2026 10h30 | Next run: 1 juin 2026 15h40                                             
Daily update time                  3:00                                                                                                
Daily update frequency             Quatre fois par jour                                                                                
Reconnect sites                    Last run: 1 juin 2026 14h20 | Next run: 1 juin 2026 15h11                                             
Uptime monitoring schedule         Last run: 11 mars 2026 0h50 | Next run: 1 juin 2026 15h01                                             
Use WP Cron                        Oui                                                                                                 

### Server Configuration           Detected Value                                      ###

User Agent                         Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Mobile Safari/537.36
Architecture                       64        Â bit                                         
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Gateway Interface                                                                         
Accept-Charset Content             Indisponible                                           
Server Software                    Apache                                                 
Server Protocol                    HTTP/1.1                                               
Operating System                   Linux                                                  
Request Time                       1780319402                                             
Memory Usage                       88.5 MB                                                

### MainWP Overview                Detected Value                                                                                   ###

MainWP REST API enabled            Non                                                    Warning                                      
MainWP upload directory            Writable                                               Pass                                         
Number of connected sites          21                                                                                                  
MainWP Dashboard Version           Latest: 6.1 | Detected: 6.1                            Pass                                         

### MainWP General Settings        Detected Value                                                                                   ###

Advanced automatic updates delay   1 day                                                                                               
After updates HTTP response check  Oui                                                                                                 
After updates HTTP response method HEAD                                                                                                
Automatic updates day              Every day                                                                                           
Automatic updates frequency        Daily                                                                                               
Automatic updates time             0:00                                                                                                
Backup before update               Oui                                                                                                 
Backups kept on server             1                                                                                                   
Backup to external sources         Oui                                                                                                 
Load files in memory before zippingOui                                                                                                 
Dashboard widgets shown            18 visible                                                                                          
Auto detect maximum file descriptors on child sitesNon                                                                                                 
Disable update confirmations       Non                                                                                                 
Send email when backup starts      Non                                                                                                 
Send email when backup fails       Non                                                                                                 
Execute backup tasks in chunks     Non                                                                                                 
Archive format                     tar.gz                                                                                              
Date format                        j F Y                                                                                               
Time format                        G\hi                                                                                                
Full backup tolerance before update5 days                                                                                              
Timezone                           Europe/Paris                                                                                        
Hide Update Everything             Oui                                                                                                 
MainWP legacy backups enabled      Non                                                                                                 
Plugin advanced automatic updates  Désactivé                                                                                           
WP Core advanced automatic updates Désactivé                                                                                           
Theme advanced automatic updates   Désactivé                                                                                           
Sidebar position                   Droit                                                                                               
Primary backup system              MainWP UpdraftPlus Extension                                                                        
Show language updates              Oui                                                                                                 
Abandoned plugins/themes tolerance 365 days                                                                                            
Translation advanced automatic updatesDésactivé                                                                                           
Maximum file descriptors fallback value150                                                                                                 

### MainWP Advanced Settings       Detected Value                                                                                   ###

OpenSSL signature algorithm        OPENSSL_ALGO_SHA256 (par défaut)                                                                    
Browser cache expiration time      10 minutes                                                                                          
Minimum delay between requests to the same IP1000 ms                                                                                             
Minimum delay between requests     200 ms                                                                                              
Force IPv4                         Non                                                                                                 
Maximum simultaneous uptime monitoring requests10                                                                                                  
Maximum simultaneous install and update requests3                                                                                                   
Maximum simultaneous sync requests 8                                                                                                   
Maximum simultaneous requests per IP1                                                                                                   
Optimize data loading              Oui                                                                                                 
Maximum simultaneous requests      4                                                                                                   
Selected data to sync              20 of 20 enabled                                                                                    
Sites processed per sync batch     10                                                                                                  
Sync batch sleep interval          5 seconds                                                                                           
Verify connection method           OpenSSL (par défaut)                                                                                
Verify SSL certificate             Oui                                                                                                 

### MainWP Monitoring Settings     Detected Value                                                                                   ###

Down confirmation check            Activé                                                                                              
Enable site health monitoring      Oui                                                                                                 
Enable uptime monitoring           Oui                                                                                                 
Interval                           6h                                                                                                  
Keyword monitoring value           Not configured                                                                                      
Method                             HEAD                                                                                                
Monitoring data retention          Keep forever                                                                                        
Monitor type                       HTTP(s)                                                                                             
Site Health threshold              Devrait être amélioré                                                                               
Timeout                            60s                                                                                                 
Up HTTP codes                      200,201,202,203,204,205,206,307                                                                     

### MainWP Email Settings          Detected Value                                                                                   ###

Domain Monitor Notification Email  Activé | 1 recipient(s) | Subject set | Heading set                                                 
Extension License Deactivation Notification EmailActivé | 1 recipient(s) | Subject set | Heading set                                                 
Daily Digest Email                 Activé | 1 recipient(s) | Subject set | Heading set                                                 
Site Health Monitoring Email       Activé | 1 recipient(s) | Subject set | Heading set                                                 
After Updates HTTP Check Email     Activé | 1 recipient(s) | Subject set | Heading set                                                 
SSL Monitor Notification Email     Activé | 1 recipient(s) | Subject set | Heading set                                                 
Uptime Monitoring Email            Activé | 1 recipient(s) | Subject set | Heading set                                                 

### MainWP Cost Tracker Settings   Detected Value                                                                                   ###

Currency                           USD                                                                                                 
Currency position                  left                                                                                                
Decimals                           2                                                                                                   
Payment methods                    0 configured                                                                                        
Product categories                 5 configured                                                                                        
Decimal separator                  .                                                                                                   
Thousand separator                 ,                                                                                                   

### MainWP Network Activity SettingsDetected Value                                                                                   ###

Automatically archive logs         Non                                                                                                 
Child-site Network Activity retention7 days                                                                                              
Data retention period              Année                                                                                               
Disabled change-log event types    7                                                                                                   
Disabled child-site event types    0                                                                                                   
Disabled dashboard event types     1                                                                                                   
Enable Network Activity logging    Oui                                                                                                 

### MainWP API Backups Settings    Detected Value                                                                                   ###

Akamai (Linode)                    Désactivé                                                                                           
Cloudways                          Désactivé                                                                                           
cPanel (WP Toolkit)                Désactivé                                                                                           
DigitalOcean                       Désactivé                                                                                           
GridPane                           Désactivé                                                                                           
Kinsta                             Désactivé                                                                                           
Plesk                              Désactivé                                                                                           
Vultr                              Désactivé                                                                                           

### MainWP Tools Settings          Detected Value                                                                                   ###

Chatbase                           Non                                                                                                 
Current MainWP theme               default-dark                                                                                        
Guided tours                       Non                                                                                                 
Guided video                       Non                                                                                                 

### Debug & Logs                   Detected Value                                                                                   ###

PHP error_log path                 Configured                                                                                          
PHP error_log readable             Oui                                                                                                 
PHP log_errors                     Oui                                                                                                 
WP_DEBUG                           Non                                                                                                 
WP_DEBUG_DISPLAY                   Non                                                                                                 
WP_DEBUG_LOG                       Non                                                                                                 

### Potential Conflicts            Detected Value                                                                                   ###

Caching / performance plugins      None detected                                                                                       
Drop-ins / object cache            None detected                                                                                       
Maintenance mode indicators        None detected                                                                                       
Security / access-control plugins  None detected                                                                                       

### Extensions                     Version                                                License                                               ###

MainWP Bulk Settings Manager Extension5.0.4                                                  Actif                                        Pass        
MainWP Cache Control Extension     5.1                                                    Actif                                        Pass        
MainWP Code Snippets Extension     5.0.4                                                  Actif                                        Pass        
MainWP Database Updater Extension  5.1.1                                                  Actif                                        Pass        
MainWP Domain Monitor Extension    5.2                                                    Actif                                        Pass        
MainWP Maintenance Extension       5.1.1                                                  Actif                                        Pass        
MainWP SSL Monitor Extension       5.1.4                                                  Actif                                        Pass        
MainWP UpdraftPlus Extension       5.1.1                                                  Actif                                        Pass        
MainWP Vulnerability Checker Extension5.0.4                                                  Actif                                        Pass        
WP Activity Log                    5.6.3.1                                                                                                         

### Plugin                         Version                                                                                          ###

Defender                           5.11.0                                                 Actif                                        
HTTP Requests Manager              1.3.10                                                 Actif                                        
MainWP Dashboard                   6.1                                                    Actif                                        
MainWP Key Maker                   1.3                                                    Inactif                                      
UpdraftPlus - Backup/Restore       1.26.4                                                 Actif                                        
WP Activity Log                    5.6.3.1                                                Actif                                        
WP Crontrol                        1.21.0                                                 Actif                                        

```

Thanks, @nicolas.

This issue was fixed in v5.0.5, and you seem to be running v5.0.4.

Please navigate to WP Admin > Installed Plugins page and click on “Check for updates now” for the BSM add-on.

If you’re still not seeing an available update, please try deactivating and reactivating the add-on, and then activate its license by clicking the “Activate Add-ons” button on the Add-ons page.

After that, you should be able to update the add-on.

Hi @bojan

I don’t understand what’s happening… I cannot see the last online update you mean.

This update is not showing up on my site. Even after disabling, re-enabling, and re-activating license. Clicked on “Check for updates now” but still cannot see anything new.

I even logged into my MainWP account to manually retrieve the add-on.

This is the MainWP Bulk Settings changelog online on mainwp.com

== Changelog ==

= 5.0.4 - 7-17-2025 =

  • Fixed: Corrected a typographical error in the table header label from “Sutmission Time” to “Submission Time”.
  • Fixed: Improved timezone handling when displaying timestamps for more accurate date and time information.

= 5.0.3 - 5-15-2025 =

  • Fixed: Usability problem with triggering the “Edit Key” action due to overlapping tooltip.

= 5.0.2 - 1-23-2025 =

  • Fixed: Issue with the site page navigation menu not loading correctly
  • Fixed: Visual issue where table content overlapped the sidebar element

Screenshot: https://i.postimg.cc/ZRfSYPgc/Screenshot-2026-06-01-20-38-57-758-com-android-chrome.jpg

Hey @nicolas

It seems we’ve had an issue with the distribution of v5.0.5.

But it should now be visible. Please updating the add-on once more.

Hi @bojan

Everything is fine now. Bulk Settings data are successfully sent.

Many thanks for your support.