Bulk website Data Sync or Bulk backup schedule error

Hi
please look at this issue
see this image currently all sites are seems to connected
But when i click bulk sync button on top right corner then maximum website got disconnected see this image.

Thease issue comming only bulk sync or bulk backup schedule only
work perfactly on one by one sync or backup.

so please give me solution or please fix this issue on next update.

Thanks

Hey @aubaidullah

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
WordPress Version                  >=6.2                                                  6.6.2                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.64.0                                       Pass        
Function `tmpfile` enabled         N/A                                                    Enabled                                      Pass        
OpenSSL Version                    >=OpenSSL/1.1.0                                        OpenSSL/1.1.1n                               Pass        
OpenSSL Working Status             Yes                                                    Yes                                          Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES                                                      
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, soap, sockets, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=256M                                                 256M                                         Pass        
PHP Post Max Size                  >=2M                                                   80M                                          Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Session enabled                N/A                                                    Enabled                                      Pass        
PHP Upload Max Filesize            >=2M                                                   80M                                          Pass        
PHP Version                        >=7.4                                                  7.4.10                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:24070079:random number generator:RAND_write_file:Cannot open file
error:2406F079:random number generator:RAND_load_file:Cannot open file
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no value
error:0E06D06C:configuration file routines:NCONF_get_string:no valueWarning     

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    NO_ENGINE_SUBSTITUTION                                   
MySQL Version                      >=5.0                                                  8.0.21                                       Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content             N/A                                                    
Architecture                       64         bit                                         
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       9.78 MB                                                
Operating System                   Linux                                                  
Request Time                       1727238443                                             
Server Protocol                    HTTP/1.1                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    Apache/2.4.46 (Unix) OpenSSL/1.1.1n                    
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    No                                                     
MainWP Dashboard Version           Latest: 5.2.1 | Detected: 5.2.1 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests 8                                                      
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of connected sites          20                                                     
Optimize data loading              No                                                     
Plugin advanced automatic updates enabledYes                                                    
Primary Backup System              MainWP UpdraftPlus Extension                           
REST API enabled                   No                                                     
Site health monitoring enabled     No                                                     
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.3.1                                                  Active                                       Pass        
MainWP Client Reports Extension    4.0.14                                                 Active                                       Pass        
MainWP Clone Extension             5.0                                                    Active                                       Pass        
MainWP Custom Dashboard Extension  5.0.1                                                  Active                                       Pass        
MainWP Custom Post Type            5.0.2                                                  Active                                       Pass        
MainWP File Uploader Extension     5.0                                                    Active                                       Pass        
MainWP iThemes Security Extension  5.0.1                                                  Active                                       Pass        
MainWP Maintenance Extension       5.0                                                    Active                                       Pass        
MainWP Pro Reports Extension       5.0.5                                                  Active                                       Pass        
MainWP Rocket Extension            5.0.1                                                  Active                                       Pass        
MainWP Staging Extension           5.0.3                                                  Active                                       Pass        
MainWP UpdraftPlus Extension       5.0.1                                                  Active                                       Pass        
MainWP Vulnerability Checker Extension5.0.1                                                  Active                                       Pass        
MainWP Wordfence Extension         5.0.1                                                  Active                                       Pass        
MainWP WordPress SEO Extension     5.0.1                                                  Active                                       Pass        
MainWP WP Compress Extension       4.0.1                                                  Active                                       Pass        

### Plugin                         Version                                                Status                                    ###

Akismet Anti-spam: Spam Protection 5.3.3                                                  Inactive                                     
Hello Dolly                        1.7.2                                                  Inactive                                     
HTTP Headers                       1.19.1                                                 Active                                       
MainWP Client Reports Extension    4.0.14                                                 Active                                       
MainWP Dashboard                   5.2.1                                                  Active                                       
MainWP Page Speed Extension        4.0.1.1                                                Inactive                                     
MainWP WP Compress Extension       4.0.1                                                  Active                                       
Yoast SEO                          23.5                                                   Active                                       

Thanks for the system report @aubaidullah.

We are currently investigating a potential sync and disconnection issue that can occur for some users.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

And please refer to this Managers thread by its URL in the ticket.

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