Can not install extensions anymore?

Support
1

I have a lifetime license, but when I want to install new extensions I get the message:
Extension not purchased.

How to fix this?

Thanks :slight_smile:

2

Hi Alwin,

Can you try again?
I just regenerated your API keys.

3

Hello Bogdan,

Yep, it’s working again :slight_smile:

Thanks,
Alwin

4

No, it’s not working…

I can install the extensions now but can not activate them:
Activation error! Matching API key could not be found.

How to proceed,
Alwin

5

Sorry, it is working! I was using the old keys… :slight_smile:

6

Thanks for verifying that the problem is resolved.