I can´t remove a site from Virusdie.
After confirming “Are you sure you want to remove the site from your Virusdie account?” with OK, I get a database error.
The site is not removed from Virusdie.
The API connection seems to work. I can add sites to Virusdie.
Even if I add the site again, the Visrusdie date for the site is shown again.
Hey @rudi
I was unable to reproduce this using latest Virusdie extension v5.0.1 and Dashboard v5.3.5.1.
Is the site being removed or re-added to the virusdie.com Dashboard as well? Or were you referring only to it not being removed from the MainWP Virusdie extension?
Also, can you try signing out from the Virudie account from the extension Settings page and signing in again to see if that helps with removing the site?
Hi @bojan ,
no the site is not removed from the virusdie.com Dashboard. But I am not able to remove it from there manually as I am on the free account.
I use the latest Virusdie extension v5.0.1 and Dashboard v5.3.5.1
In the extension it looks like it is removed.
I add the system report here. It looks all ok, isn´t it?
Best regards
Rudi
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 256M Pass
WordPress Version >=6.2 6.7.2 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.29.0 7.81.0 Pass
Function `tmpfile` enabled N/A Enabled Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/3.0.2 Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, OAuth, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, SourceGuardian, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, mailparse, mbstring, mongodb, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, raphf, redis, session, shmop, soap, sodium, sqlite3, standard, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 60 Pass
PHP Max Input Time >=30 seconds -1 Pass
PHP Memory Limit >=256M 512M Pass
PHP Post Max Size >=2M 512M Pass
PHP Safe Mode Disabled =true true Pass
PHP Session enabled N/A Enabled Pass
PHP Upload Max Filesize >=2M 512M Pass
PHP Version >=7.4 8.0.30-nmm5 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.6.18-MariaDB-0ubuntu0.22.04.1-log Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 13.32 MB
Operating System Linux
Request Time 1740494644
Server Protocol HTTP/2.0
Server self connect Not expected HTTP response body:
Server Software Apache
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Cache control enabled Yes
Enable Uptime Monitoring NoIndividual uptime monitoring is running
MainWP Dashboard Version Latest: 5.3.5.1 | Detected: 5.3.5.1 Pass
MainWP legacy backups enabled No
Maximum number of comments 50
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests3
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 8
Maximum simultaneous uptime monitoring requests (Default: 10)10
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of connected sites 31
Optimize data loading No
Plugin advanced automatic updates enabledYes
Primary Backup System MainWP BackWPup Extension
REST API enabled Yes
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron Yes
WP Core advanced automatic updates enabledNo
### Extensions Version License Status ###
Advanced Uptime Monitor Extension 5.3.1 Active Pass
MainWP BackWPup Extension 5.0.1 Active Pass
MainWP Cache Control Extension 5.0.1 Active Pass
MainWP Clone Extension 5.0 Active Pass
MainWP Code Snippets Extension 5.0.4 Active Pass
MainWP Comments Extension 5.0 Active Pass
MainWP Custom Dashboard Extension 5.0.1 Active Pass
MainWP Database Updater Extension 5.0.5 Active Pass
MainWP Favorites Extension 5.0.1 Active Pass
MainWP Google Analytics Extension 5.0.1 Active Pass
MainWP iThemes Security Extension 5.0.1 Active Pass
MainWP Lighthouse Extension 5.0.2 Active Pass
MainWP Maintenance Extension 5.0 Active Pass
MainWP Pro Reports Extension 5.0.6 Active Pass
MainWP Staging Extension 5.0.3 Active Pass
MainWP Sucuri Extension 5.0.1 Active Pass
MainWP Team Control 5.0.1 Active Pass
MainWP Virusdie Extension 5.0.1 Active Pass
MainWP White Label Extension 5.0 Active Pass
SEOPress 1.4
WP Rocket Integration 5.1.2 Active Pass
### Plugin Version Status ###
FluentSMTP 2.2.90 Active
MainWP Child 5.3.5 Active
MainWP Child Reports 2.2.3 Active
MainWP Dashboard 5.3.5.1 Active
Members 3.2.17 Active
SEOPress 8.6 Active
SEOPress for MainWP 1.4 Active
SEOPress PRO 8.6 Active
Solid Security Pro 8.5.3 Active
Yes, that system reports looks fine and nothing stands out as an obvious issue.
Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?
Please refer to this Community thread by its URL in the ticket.