Child site disconnected

Hello I have a child website that suddenly disconnected a week ago. Still now I can not reconnect the website.

This is the error message :
MainWP Child plugin not detected or could not be reached! Ensure the MainWP Child plugin is installed and activated on the child site, and there are no security rules blocking requests. If you continue experiencing this issue, check the MainWP Community for help.

No changes are on that website, plugin is instaled, no rules blocking. Nothing changed here.

Any ideas on how to proceed?

Hey @alainL

If the Child plugin is installed and active, and you are still seeing that message, it’s usually an indication that a security rule on the child site, which can be server-side or plugin-based, is blocking the connection from the MainWP Dashboard.

Please review this KB for more information and for the troubleshooting steps: https://kb.mainwp.com/docs/potential-issues/#connection-blocked-by-firewall

Thank you. It is working again.

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