Since the update to v6 I am seeing 75% of my sites are not syncing anymore. I have verified CRON on both the children and dashboard (server based). A manual sync works fine. I have 2 dashboards with this issue.
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I noticed this error too! Not reporting disconnection or updates… I reversed back to 5.4.1 and saw the notification right away.
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Hey @7thcircle
Are you using one single server cron job that simply hits wp-cron.php, and letting WordPress handle scheduled events internally, or separate individual server-level cron jobs for each MainWP scheduled task (so WP-Cron is disabled and you’re not relying on it at all)?
And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server (your-mainwp-dashboard.com/wp-admin/admin.php?page=ServerInformation), on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
I run wp-cli to hit wp-cron and then let the system handle everything.
### WordPress Check Required Detected ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 512M Pass
WordPress Version >=6.2 6.9.1 Pass
### PHP Required Detected ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.29.0 7.81.0 Pass
Function `tmpfile` enabled N/A Enabled Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/3.0.2 Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A , _getppid, disk_free_space, diskfreespace, dl, escapeshellcmd, exec, getmyuid, highlight_file, link, passthru, pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig, popen, posix, posix_ctermid, posix_getcwd, posix_getegid, posix_geteuid, posix_getgid, posix_getgrgid, posix_getgrnam, posix_getgroups, posix_getlogin, posix_getpgid, posix_getpgrp, posix_getpid, posix_getpwuid, posix_getrlimit, posix_getsid, posix_getuid, posix_isatty, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_times, posix_ttyname, posix_uname, proc_close, proc_nice, proc_open, proc_terminate, shell_exec, show_source, socket_accept, socket_bind, socket_clear_error, socket_close, socket_connect, socket_create_listen, socket_create_pair, socket_listen, socket_read, stream_socket_server, symlink, system,
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, random, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 300 Pass
PHP Max Input Time >=30 seconds 300 Pass
PHP Memory Limit >=256M 512M Pass
PHP Post Max Size >=2M 256M Pass
PHP Safe Mode Disabled =true true Pass
PHP Session enabled N/A Enabled Pass
PHP Upload Max Filesize >=2M 256M Pass
PHP Version >=7.4 8.3.30 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty error:12000079:random number generator::Cannot open fileWarning
### MySQL Required Detected ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 8.0.45-36 Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 9.17 MB
Operating System Linux
Request Time 1772221452
Server Protocol HTTP/2.0
Server self connect Not expected HTTP response body: 405 Not Allowed
405 Not Allowed
nginx
Server Software nginx/1.28.0
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:148.0) Gecko/20100101 Firefox/148.0
### MainWP Dashboard Settings ###
Abandoned plugins/themes tolerance 366
Cache control enabled Yes
Enable Uptime Monitoring No
MainWP Dashboard Version Latest: 6.0.1 | Detected: 6.0.1 Pass
MainWP legacy backups enabled No
Maximum number of pages to return 50
Maximum number of posts to return 50
Maximum simultaneous install and update requests3
Maximum simultaneous requests 6
Maximum simultaneous requests per ip2
Maximum simultaneous sync requests 8
Maximum simultaneous uptime monitoring requests (Default: 10)8
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of connected sites 38
Optimize data loading Yes
Plugin advanced automatic updates enabledNo
Primary Backup System WPvivid Backup for MainWP
REST API enabled No
Site health monitoring enabled No
Theme advanced automatic updates enabledNo
Use WP Cron Yes
WP Core advanced automatic updates enabledNo
### Extensions Version License ###
AAM Extension for MainWP 1.0.0 Inactive Warning
Boilerplate Extension 5.0.3 Active Pass
Dashboard Lock 5.0.3 Active Pass
MainWP Advanced Uptime Monitor Integration5.3.3 Active Pass
MainWP Cache Control Extension 5.0.4 Active Pass
MainWP Cost Tracker Assistant Extension5.0.7 Active Pass
MainWP Custom Dashboard Extension 5.0.1 Active Pass
MainWP Database Updater Extension 5.0.7 Active Pass
MainWP Domain Monitor Extension 5.1.4 Active Pass
MainWP Favorites Extension 5.3 Active Pass
MainWP File Uploader Extension 5.0.2 Active Pass
MainWP Maintenance Extension 5.0 Active Pass
MainWP Pro Reports Extension 5.0.10 Active Pass
MainWP SSL Monitor Extension 5.1.3 Active Pass
MainWP Sucuri Extension 5.0.3 Active Pass
MainWP White Label Extension 5.0.2 Active Pass
Termageddon for MainWP 2.5.2 Active Pass
WP Activity Log 5.6.0
WPvivid Backup MainWP 0.9.40
### Plugin Version ###
AAM Extension for MainWP 1.0.0 Active
FluentSMTP 2.2.95 Active
MainWP Dashboard 6.0.1 Active
Patchstack Security 2.3.5 Active
WP Activity Log 5.6.0 Active
WP Crontrol 1.21.0 Active
WPvivid Backup MainWP 0.9.40 Active
WPvivid Backup Plugin 0.9.124 Active
WPvivid Plugins Pro 2.2.41 Active
Thanks @7thcircle .
I am not seeing any obvious issues in the system report, and we haven’t observed this behavior on our test setups.
Please open a private Help Desk ticket and we will gladly look into this: https://mainwp.com/my-account/get-support/
ticket submitted. thanks
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