Hi,
I am having the same problem as this topic https://newcom.mainwp.com/t/backup-api-view-on-cloudways-button-link/7534
the platform.cloudways vs unified.cloudways is still an issue and probably worse now due to unified being the standard version used by cloudways now.
I have noticed other links to cloudways also still use the the platform.cloudways which then redirects to the unified.cloudways login page