Hi,
When I want to go to „Sites“ I get his error.
Many thanks!
Cheers,
Rudolf
Hi @rudi
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Here is the system report:
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 256M Pass
WordPress Version >=3.6 6.2.2 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.29.0 7.58.0 Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES ( V8.0.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, OAuth, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, SourceGuardian, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, mailparse, mbstring, mongodb, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, raphf, session, shmop, soap, sodium, sqlite3, standard, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 512M Pass
PHP Post Max Size >=2M 200M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 200M Pass
PHP Version >=7.4 8.0.28 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 5.7.37-nmm1-log Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 10.28 MB
Operating System Linux
Request Time 1687473577
Server Protocol HTTP/2.0
Server self connect Not expected HTTP response body:
Server Software Apache
User Agent Mozilla/5.0 (iPad; CPU OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/114.0.5735.124 Mobile/15E148 Safari/604.1
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled No
MainWP Dashboard Version Latest: 4.4.3.3 | Detected: 4.4.3.3 Pass
MainWP legacy backups enabled No
Maximum number of comments 50
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests3
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 8
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 26
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron Yes
WP Core advanced automatic updates enabledNo
### Extensions Version License Status ###
Advanced Uptime Monitor Extension 5.2.3 Actived Pass
MainWP BackWPup Extension 4.0.6 Actived Pass
MainWP Cache Control Extension 4.0.2 Actived Pass
MainWP Clone Extension 4.0.3 Actived Pass
MainWP Code Snippets Extension 4.0.3 Actived Pass
MainWP Comments Extension 4.0.7 Actived Pass
MainWP Custom Dashboard Extension 4.1.2 Actived Pass
MainWP Database Updater Extension 4.0.3 Actived Pass
MainWP Favorites Extension 4.0.11 Actived Pass
MainWP iThemes Security Extension 4.1.3 Actived Pass
MainWP Lighthouse Extension 4.0.4 Actived Pass
MainWP Maintenance Extension 4.1.2 Actived Pass
MainWP Rocket Extension 4.0.5 Actived Pass
MainWP Staging Extension 4.0.4 Actived Pass
MainWP Sucuri Extension 4.0.13 Actived Pass
MainWP Team Control 4.0.3 Actived Pass
MainWP Virusdie Extension 4.0.0 Actived Pass
MainWP Wordfence Extension 4.0.9 Actived Pass
SEOPress 1.3.1
### Plugin Version Status ###
iThemes Security Pro 7.3.4 Active
MainWP Child 4.4.1.3 Active
MainWP Dashboard 4.4.3.3 Active
Members 3.2.5 Active
SEOPress 6.7.2 Active
SEOPress for MainWP 1.3.1 Active
SEOPress PRO 6.7.2 Active
WP Mail SMTP 3.8.0 Active
Thanks for the system report. Nothing in it stands out as an obvious issue.
Do you get this error on other devices and browsers or only on this tablet?
Hi @bojan ,
I was travelling and only had my tablet with me.
It seems that this error appears only on my iPad.
Best regards,
Rudolf
1 Like
Thanks for the update.
We couldn’t reproduce the issue on iOS 16 on iPad 10th using the latest version of Chrome.
What device/OS/browser are you using?
And can you try temporarily disable all plugins on the Dashboard site except for the MainWP Dashboard plugin and see if that helps?
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