Domain Monitor extension still incorrectly reporting domain expiration for two .com domains

Bug
1

The domain monitoring extension is still reporting 2 of my client domains as expired.
Both are .com domains.

If I do a whois search at Free Whois Lookup - Whois IP Search & Whois Domain Lookup | Whois.com
both domains correctly show that the domains are active and don’t expire until sometime next year.

At this point, it has been more than a month, I have to deactivate the extension as it is reporting these two domains in error and constantly sending me email warning.

Concept is good, but I can’t continue with an extension that I can’t trust.

Eagle

2

Hi @techmagick

We are aware of the issue with the WHOIS server providing an empty response for particular domains, and as soon as a new server is available, we will add it to MainWP.

However, information for .com domains should be unaffected.
Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

1 Like
3

Same issue here, except for us all .com and .net domains are working fine,
but all domains ending in .fr or .eu are shown as expired.

I can give more info if needed

4

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

5

Regarding the .com domains, issues with checks resolved after rechecking sites.

1 Like