Error for trying to install MainWP Client Reports Extension

grizmotek · March 18, 2021, 2:16pm

I am getting this error for trying to install MainWP Client Reports Extension:
folder_exists - /…/…/wpmaint.grizmotek.com/wp-content/plugins/mainwp-client-reports-extension/

The folder does not exist. The plugin does not show in WP Plugins or on the MainWP extensions section.

josklever · March 18, 2021, 2:57pm

Did you check it via (S)FTP or the file manager in cPanel (or similar)?

grizmotek · March 18, 2021, 3:12pm

I did check on cPanel and with ftp.

bogdan · March 18, 2021, 4:31pm

Hi Craig,

I have seen this error earlier, but in all cases, the folder was there when checking via (S)FTP.

Can you please double-check?

grizmotek · March 18, 2021, 8:47pm

I did check three times last night and just checked again and there it was. I tried again and it did install. Thank you all so much for your support! It is very, very much appreciated!!!

bogdan · March 19, 2021, 2:34pm

Hi Craig, thanks for letting us know.
I am happy to see that the problem was resolved.

system · March 20, 2021, 2:35pm

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