Gravity Forms shows as needing an update when it has already been updated

Support
1

I found this post from two years ago, but this is happening to me right now on 8 sites (on different hosts, but not on all of my sites with GF).

Here’s a screenshot: Gravity Forms update

It’s been this way for at least a week. I keep syncing, but it doesn’t change. Not sure what else to try!

1 Like
2

Hey @renemorozowich

Do you see these available updates on the Updates page of the WP Admin of this child site?

What’s the actual installed version, 2.9.3 or 2.9.4?

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2.9.4 is running on the child sites, so no update is showing that needs to be done.

4

Thanks, @renemorozowich.

I was able to reproduce your issue.

After updating GF from 2.8.9 to 2.9.4. the Dashboard continues to show an available update:

2025-03-18 at 19.33.36@2x
2025-03-18 at 19.33.36@2x3404×570 43.5 KB

I have forwarded this to our dev team and will get back to you as soon as I can.

1 Like
5

The team has prepared a pre-release version of MainWP Dashboard that addresses this issue.

Please send me a direct message if you’d like me to send you a URL of the pre-release ZIP file.

2025-03-19 at 18.37.47

2 Likes
6

Hi Bojan,

It also happens at my MainWP installation with Gravity Forms keep saying an update GF 2.9.5 is available for GF 2.9.4 but on all the child sites the newest version has been installed.

Does the pre-release also address the issue for this version or just the version mentioned in this topic?

Also my MainWP shows wrong update info about Gravity SMTP. It shows an empty current version field and keep noticing me about new version 1.8.0. Does this pre-release also addresses this plugin from Gravity Forms?

Kind regards,
Ivar

7

Hey @DonQuicky

Yes, the pre-release also addresses this issue.

In our tests it does. Please let me know if you’d like me to send you the pre-release version.

We’d love to hear if it solves the issues for you.

8

Hi Bojan,

Yes, I’d love to receive the pre-release file to test the solution :wink:

1 Like
9

Bojan,

Thanks for the pre-release and I can confirm after resyncing and take the remaining updates for GF all plugins and also the translations (who also stuck on updates) are cleaned from the update list.

Thanks for the quick response and fix!

Kind regards,
Ivar

1 Like
10

Hi @bojan ,
I have the same issue and I have even more:

  1. The Plugins are shown as inactive, but hey are active on the sites!

  2. Have a look to the first 3 plugins, there is only shown that an update is available and the version number but not even what plugin it is.

This should all be Gravity Form Addons,

Version 1.5.0 - Gravity Forms Advanced Post Creation Add-On
Version 4.4.0 - Gravity Forms Zapier Add-On
Version 5.4.0 - Gravity Forms User Registration Add-On

Also this plugins are shown as inactive!

image
image3184×1732 355 KB

11

Hey @rudi

Let me know if you want me to send you a URL of the pre-release ZIP file so you can test if it addresses your issues as well.

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I have the same issue with Gravity forms and would love to get the pre-release ZIP if possible.
Thank you!

13

The fix for this was included in the v5.4.0.3 released on 3-24-2025.

@mmdbiz
Please update to this version and let us know if it helps.

Try in an Incognito browser window to avoid local browser cache.

14

Thank you for the reply!
I did update to v5.4.0.3, tried in an incognito browser: synch and update. Gravity form still shows to update to v2.9.5. Not sure what else to do…

1 Like
15

In that case, your issue may not be related to the originally reported issue.

Please open a private Help Desk ticket so we can investigate further.

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