All sites show up on the right hand side regardless of whether or not they are tied to a group.
I cannot bulk adjust my sites according to a specific group(s), I have to get into each site to adjust the groups.
Hi Kingsley,
I am not 100% sure that I understand the problem.
Can you please post more details or maybe a screenshot where I can see the problem?
Hi Bogdan, thanks for getting in touch. I’ll explain better.
The problem
I currently have 4 sites in my new MainWP instance, version 4.1.12. I have also created a number of groups.
As you can see from this image (1), when I click on a group with 0 domains added to it, all 4 of my domains still show up on the left.
Surely that should display 0 domains on the left.
Then look at this image (2), when I click on a group with 1 domain in it, I still get all 4 of my domains showing on the left.
Fyi, I get an error on this MainWP forum saying I cannot embed more than 1 media as a new user. I will repost in another reply… When can I upload more than on media?
- I cannot remove one or more domains from a group, unless I go into the specific site and manually remove it.
- This is completely useless as I cannot bulk edit my domains per their groups.
I hope this explains better, I notice that this issue is not present on older MainWP versions with the old UI.
Hi @Kingsley ,
All of you child sites should always be displayed in the table on the left.
When you click on a Group name in the Metabox on the right, the sites that belong to that group will have a checkbox next to them in the table on the left. See my screenshot:
To add or remove a site from a Group, you click on the Group name on the right, then select or deselect the Child sites in the table on the left, and click Save Selection.
@bojan I assumed that may be the case, as it’s the most logical expectation. However, as you can see from my screenshot, none of them gets checked.
This only started happening to me in 4.1.12, both on localhost and remote. Are your examples from v4.1.12?
Yes, I made that screenshot on v4.1.12, so the issue you face is an isolated one.
I would suggest that you delete present groups and create them again. Then add Child sites to the groups in the manner I’ve explained in the previous post.
If you’re still facing the issue, please post the community system report from your MainWP Dashboard for review. The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Yes, the way you mentioned is exactly how I added them initially.
I deleted all groups and tried again, it’s still the same issue.
MainWP is the only plugin on my both my local and remote WordPress instances. I’m using WordPress 5.9.2 running Astra theme.
Here is the report:
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.1.12 4.1.12 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
No installed extensions
WordPress
WordPress Version >=3.6 5.9.2 Pass
WordPress Memory Limit >=64M 40M Warning
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=7.0 7.4.28 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 1500 Pass
PHP Max Input Time >=30 seconds 1500 Pass
PHP Memory Limit >=128M 256M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 1024M Pass
PHP Post Max Size >=2M 1024M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.71.0 Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1d Pass
PHP Allow URL fopen YES
PHP Exif Support YES ( V7.4.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions No functions disabled.
PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, snmp, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 10.3.34-MariaDB-log-cll-lve Pass
MySQL Mode NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8mb4
Server Info
Server Software LiteSpeed
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/1.1
HTTPS ON
Server self connect Not expected HTTP response body: 401 Unauthorized
401
Unauthorized
Proper authorization is required to access this resource!
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.84 Safari/537.36
Gateway Interface
Memory Usage 40.93 MB
Request Time 1648763952
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 4
Use WP-Cron No
Optimize for Shared Hosting or Big NetworksNo
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance 365
Maximum number of posts to return 50
Maximum number of pages to return 50
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 4
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests
Maximum simultaneous install and update requests
Active Plugins
MainWP Dashboard 4.1.12 Active
A potential cause could be the reported Memory Usage of 40.93MB going over the WordPress Memory Limit set at 40MB. I’d recommend increasing it to at least 64MB.
You can find instructions on how to do that here: Resolving System Requirement Issues - MainWP Documentation
I’ve implemented the necessary changes to both remote and local server. My PHP info confirms the changes but MainWP is still showing the warnings in the server status. Why is this, do I need to refresh something on MainWP?
@bojan Okay, so I’ve resolved your suggestion by adding define('WP_MEMORY_LIMIT', '256M'); in wp-config.php and setting memory_limit = 256M in my php.ini for my server.
The issue with groups is still present. Here is the latest MainWP System Report:
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.1.12 4.1.12 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
No installed extensions
WordPress
WordPress Version >=3.6 5.9.2 Pass
WordPress Memory Limit >=64M 256M Pass
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=7.0 8.0.17 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds -1 Pass
PHP Memory Limit >=128M 256M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 2M Pass
PHP Post Max Size >=2M 8M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 66 Warning
cURL Version >=7.29.0 7.71.0 Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1d Pass
PHP Allow URL fopen YES
PHP Exif Support YES ( V8.0.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions No functions disabled.
PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, litespeed, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, session, shmop, soap, sockets, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 10.3.34-MariaDB-log-cll-lve Pass
MySQL Mode NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8mb4
Server Info
Server Software LiteSpeed
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/1.1
HTTPS ON
Server self connect Not expected HTTP response body: 401 Unauthorized
401
Unauthorized
Proper authorization is required to access this resource!
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36
Gateway Interface
Memory Usage 40.95 MB
Request Time 1649007483
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 4
Use WP-Cron No
Optimize for Shared Hosting or Big NetworksNo
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance 365
Maximum number of posts to return 50
Maximum number of pages to return 50
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 4
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests
Maximum simultaneous install and update requests
Active Plugins
MainWP Dashboard 4.1.12 Active
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Thanks for updated system report.
Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?
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