How to get Postmark to work with MainWP?

[prospero]

I’ve got my server email ports locked for security, and am using Postmark’s API to send mail (via API and not SMTP). I have confirmed it works fine through the site, but I have yet to receive any email notifications from MainWP (like for 2 months). I’m using the official PostMark plugin. Any ideas? Thanks!

[bojan (Bojan Katusic)]

Hey @prospero

Welcome to the MainWP community!

1/
Are the email notifications enabled and a proper recepient set on the Email Settings page (wp-admin/admin.php?page=SettingsEmail)?

2/
Another thing to point out is that MainWP notifications by default use “Administration Email Address” as a “From” address.
“Administration Email Address” is configured on the WordPress General settings page (/wp-admin/options-general.php).

If that email differs from the one set as “From” address set in Postmark, the email notification may fail to get sent.

3/
Does the Postmark plugin have logs that show whether MainWP notification emails are attempted to be sent?

[prospero]

@bojan

1/
Are the email notifications enabled and a proper recepient set on the Email Settings page (wp-admin/admin.php?page=SettingsEmail)?

2/
Another thing to point out is that MainWP notifications by default use “Administration Email Address” as a “From” address.
“Administration Email Address” is configured on the WordPress General settings page (/wp-admin/options-general.php).

If that email differs from the one set as “From” address set in Postmark, the email notification may fail to get sent.

3/
Does the Postmark plugin have logs that show whether MainWP notification emails are attempted to be sent?

Thanks for your reply! Notifications were enabled correctly but the admin email for the site was not set to the postmark address. I have set that and will report back!