Hi, I’m having trouble getting the reports module to work. Specifically, the child sites are not showing up in the MainWP dashboard, which is displaying the error “No websites were found with the MainWP Child Reports plugin installed” even though the child sites have the “MainWP Child Reports” plugin installed and activated.
I am using the “Client Reports” plugin downloaded from Github, as suggested here.
On the administration website only 2 plugins are activated:
- MainWP Dashboard
- MainWP Client Reports Extension
The child sites have the MainWP Child Reports plugin installed and activated.
I’m probably doing something wrong, but I can’t seem to figure out what.
I would appreciate some advice.
Thank you in advance.
In case it helps, this is the system report:
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 256M Pass
WordPress Version >=3.6 6.1.1 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL SSL Version >=OpenSSL/1.1.0 NSS/3.53.1 Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.18.1 7.29.0 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A opcache_get_status,
PHP Exif Support N/A YES ( V7.4.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, redis, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 256M Pass
PHP Post Max Size >=2M 8M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 16M Pass
PHP Version >=7.0 7.4.33 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.5.18-MariaDB Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 8.69 MB
Operating System Linux
Request Time 1675381780
Server Protocol HTTP/1.0
Server self connect Not expected HTTP response body:
Server Software Apache
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.5 Safari/605.1.15
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
Cache control enabled No
MainWP Dashboard Version Latest: 4.3.1 | Detected: 4.3.1 Pass
MainWP legacy backups enabled No
Maximum number of pages to return 50
Maximum number of posts to return
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 11
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
MainWP Client Reports Extension 4.0.13 Deactivated Warning
### Plugin Version Status ###
MainWP Client Reports Extension 4.0.13 Active
MainWP Dashboard 4.3.1 Active
WPS Hide Login 1.9.7 Inactive