Jump to site bring me to 404

Support
1

Hello,

The “jump to site” button bring me to a 404 error or 414 error or “not found” page.
I can’t access to the backoffice of any of my child-sites

I have iTheme security on my sites (Long URL Strings : disabled)
Url website is strictly the same (from MainWP dashboard to WP general settings)

Thank you in advance pour your help.
Regard
Chris

2

Hi Chris,

Thanks for reaching out.
Can you please try to completely disable the iThemes Secuirty and any other security plugin and see if that helps?

1 Like
3

Hello,
Thank you for your help.

I disabled the iTheme Security plugin, and the behavior is different from one site to another:
Either I get the wordpress authentication form
Either I find an error 414

Regards
Chris

4

Hi BillyBoy,

Thanks for the update.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.