WP Main Dashboard has locked us out after our password stopped working but we never changed our password. How can we regain access to our MainWP dashboard?
Hey @Farahq
MainWP Dashboard runs inside your own WordPress installation, but it does not control or manage the WordPress login system itself. The username/password used to access your MainWP Dashboard are the WordPress admin credentials for the site where MainWP Dashboard is installed.
Since your Dashboard site is self-hosted, we don’t have access to reset that login or make changes directly on your server.
The best next step would be to use WordPress’ standard “Lost your password?” option on the login page.
If that does not work, please contact your hosting provider for assistance.