MainWP Child plugin not detected or could not be reached!

Support
1

Hey, I’ve been adding my sites to my account - nearly all have worked but one of them which I’m adding says:

MainWP Child plugin not detected or could not be reached!

I’ve tested the connection and it works - with 200 code and the IP address is the right one.
Where do I need to start finding out whats happening?

2

Hi @trident

Welcome to the MainWP community!

If you’ve checked that the MainWP Child plugin is active on that child site, but you are still getting that error, it is possible that some security layer on your child site side is blocking requests form your MainWP Dashboard.

  • Do you use some security plugins on the site?
  • Have you checked the server firewall or any other security layer on the server?
  • Do you use some cloud-proxy firewall?

If yes, can you please try temporarily deactivating it and see if that helps?

3

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