Hi, I noticed suddenly MainWP is not sending the daily notifications on e.g. “Trusted updates”.I have not changed anything in the settings. This just suddenly happened. I have my email in the “Email settings” setup but it does not send. Also I have to now go into MainWP and do a manual sync. It seems some corn jobs are not running?
Hi Asle,
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Hi and thanks for your fast reply! Here is attached system report.
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.1.1 4.1.1 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
No installed extensions
WordPress
WordPress Version >=3.6 5.5.1 Pass
WordPress Memory Limit >=64M 128M Pass
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=5.6 7.2.29 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 120 Pass
PHP Max Input Time >=30 seconds 120 Pass
PHP Memory Limit >=128M 768M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 128M Pass
PHP Post Max Size >=2M 128M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 20 Warning
cURL Version >=7.18.1 7.59.0 Pass
cURL SSL Version >=OpenSSL/0.9.8l OpenSSL/1.0.2r Pass
PHP Allow URL fopen YES
PHP Exif Support YES ( V7.2.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions No functions disabled.
PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 5.6.40-84.0-log Pass
MySQL Mode NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8mb4
Server Info
Server Software Apache
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/1.0
HTTPS ON
Server self connect Response Test O.K.
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36
Gateway Interface CGI/1.1
Memory Usage 14.47 MB
Request Time 1600952210
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 48
Use WP-Cron Yes
Optimize for Shared Hosting or Big NetworksYes
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance 450
Maximum number of posts to return
Maximum number of pages to return 50
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 6
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests 8
Minimum simultaneous install/update requests3
Active Plugins
Akismet Anti-Spam 4.1.6 Inactive
Hello Dolly 1.7.2 Inactive
MainWP Dashboard 4.1.1 Active
Wordfence Security 7.4.11 Active
WPBakery Visual Composer 5.1.1 Inactive
Hi @asleben, thanks for getting back to me. The report seems fine.
Can you please try this version and see if it solves the problem.
Since upgrading to the 4.1 MainWP Dashboard, I haven’t seen any available update notification emails either.
I have confirmed that the Daily Digest Email is enabled, and that my MainWP Dashboard site is still able to send the test email via the Mailgun integration that had been sending notifications until the 4.1 upgrade.
Hi @qpgltdco, can you please reach out to me via private message and send me temp access so I can check this?
After installing the new version I receive mails again with notices. But the updates did not run and I had to run them manually. Also I again ran a sync and there were very many new updates that I again had to run manually. So the mail notices are running again but the automatic updates do not seem to run now.
@asleben, can you reach out to me via Private Message and provide me temporary access to your dashboard so I can check this?
Hi Bogdan, it seems issues are solved now with the latest MainWP updates. I will be back if there are issues again. Thanks for great support!
Thanks for verifying that!
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