Monitoring Sites (wp-admin/admin.php?page=MonitoringSites) page not available if user is not admin using Team extention even if the user/role have all the capabilities of the WP administrator, I think is a bug cause I checked everything twice and any other part of Mainwp dashboard seams working fine.
The page is working fine for the WordPress standard admin
thanks
Welcome to the MainWP community.
I’ve just tried to reproduce the issue but couldn’t.
The user whose permissions were set by the Team Control extension could still access the Monitoring sites page.
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
hi Bojan, thanks for your reply, here the system report:
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 40M Warning
WordPress Version >=3.6 6.3.1 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.29.0 8.2.1 Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1v Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A dl, passthru, proc_close, proc_open, proc_terminate, shell_exec, system,
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, SourceGuardian, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, session, soap, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 180 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 1024M Pass
PHP Post Max Size >=2M 150M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 150M Pass
PHP Version >=7.4 8.0.30 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8mb4
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 5.6.51-log Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 36.85 MB
Operating System Linux
Request Time 1695307090
Server Protocol HTTP/2.0
Server self connect Response Test O.K.
Server Software Apache
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled No
MainWP Dashboard Version Latest: 4.5.1.2 | Detected: 4.5.1.2 Pass
MainWP legacy backups enabled No
Maximum number of comments 50
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 12
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled No
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
Activity Log for MainWP 2.1.1
Advanced Uptime Monitor Extension 5.2.2 Inactive Warning
Boilerplate Extension 4.1.2 Active Pass
Dashboard Lock 4.0.2 Inactive Warning
MainWP API Backups Extension - BETA4.0-beta1 Active Pass
MainWP Article Uploader Extension 4.0.3 Active Pass
MainWP Atarim Extension 4.0.1 Inactive Warning
MainWP Bulk Settings Manager Extension4.0.5 Inactive Warning
MainWP Cache Control Extension 4.0 Active Pass
MainWP Clone Extension 4.0.3 Inactive Warning
MainWP Code Snippets Extension 4.0.3 Active Pass
MainWP Comments Extension 4.0.7 Inactive Warning
MainWP Custom Dashboard Extension 4.1.2 Inactive Warning
MainWP Custom Post Type 4.0.4 Inactive Warning
MainWP Database Updater Extension 4.0 Inactive Warning
MainWP Domain Monitor Extension 4.0.1 Inactive Warning
MainWP Favorites Extension 4.0.11 Inactive Warning
MainWP File Uploader Extension 4.1.1 Inactive Warning
MainWP Google Analytics Extension 4.0.5 Inactive Warning
MainWP Lighthouse Extension 4.0.2 Inactive Warning
MainWP Maintenance Extension 4.1.2 Inactive Warning
MainWP Post Dripper Extension 4.0.6 Inactive Warning
MainWP Post Plus Extension 4.1.2 Inactive Warning
MainWP Pro Reports Extension 4.0.13 Inactive Warning
MainWP Rocket Extension 4.0.5 Inactive Warning
MainWP SSL Monitor Extension 4.0 Inactive Warning
MainWP Sucuri Extension 4.0.13 Inactive Warning
MainWP Team Control 4.0.3 Inactive Warning
MainWP URL Extractor Extension 4.0.3 Inactive Warning
MainWP Vulnerability Checker Extension4.1.2 Inactive Warning
MainWP White Label Extension 4.1.3 Active Pass
MainWP WooCommerce Shortcuts Extension4.1.2 Inactive Warning
MainWP WooCommerce Status Extension4.0.8 Inactive Warning
MainWP WordPress SEO Extension 4.0.3 Inactive Warning
### Plugin Version Status ###
Activity Log for MainWP 2.1.1 Active
Akismet Anti-spam: Spam Protection 5.3 Inactive
Block Editor Bootstrap Blocks 6.3.1 Active
Change wp-admin login 1.1.7 Active
Disable Unused Block Editor Blocks 5.3 Active
Facebook for WooCommerce 3.0.33 Active
Google Listings and Ads 2.5.7 Active
Hello Dolly 1.7.2 Inactive
Limit Login Attempts Reloaded 2.25.25 Inactive
MainWP Child 4.5.1 Inactive
MainWP Dashboard 4.5.1.2 Active
PayPal Dashboard The Plugin's Version Number, e.g.: 1.0 Active
Pinterest for WooCommerce 1.3.10 Active
Restricted Site Access 7.4.0 Inactive
Safe SVG 2.2.0 Active
Security Ninja for MainWP 1.6 Inactive
SEOPress for MainWP 1.3.1 Inactive
TikTok 1.1.6 Active
User Role Editor 4.64 Active
WooCommerce 8.1.1 Active
WooCommerce PayPal Payments 2.2.2 Inactive
WooCommerce Stripe Gateway 7.6.0 Inactive
WP Compress | MainWP 6.10.07 Inactive
WP SAML Auth 2.1.3 Active
WPvivid Backup MainWP 0.9.31 Inactive
Yoast SEO 21.2 Active
Thanks for the system report.
Your version of Team Control is slightly out of date, so let’s get that updated first and see if that helps.
I’ve also noticed that the license for it and for many other extensions is inactive, which is why you aren’t receiving automatic updates.
You can find information about activating and updating extensions in these KBs:
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.