Hello,
when creating a new website on my MainWP Dashboard I always get the error message: SSL certificate problem: unable to get local issuer certifcate.
If I deactivate the SSL verification I get a 404 error message
Does anyone have any solutions?
Thank you very much
Hey @Nils
Welcome to the MainWP community!
a) What response do you get for “Test Connection”?
b) Do both the child site and the Dashboard have valid certificates when checked on a third party site such as SSL Checker?
c) Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Hey Bojan,
Thank you for your feedback.
a) Screenshots
b) everything is displayed correctly on the main page. The same applies to the child page, but this message appears:
The certificate is not trusted in all web browsers. You may need to install an intermediate/chain certificate to link it to a trusted root certificate. Learn more about this error. You can resolve this error by following Sectigo’s certificate installation instructions for your server platform (use these instructions for InstantSSL). Pay attention to the parts about intermediate certificates.
c)
### WordPress ĂśberprĂĽfung Erforderlich Erkannt Status ###
Dateisystem-Methode = direct direct Bestanden
MultiSite Disabled =true true Bestanden
WordPress Memory Limit >=64M 256M Bestanden
WordPress Version >=6.2 6.4.3 Bestanden
### PHP Erforderlich Erkannt Status ###
cURL Extension Enabled =true true Bestanden
cURL Timeout >=300 seconds 60 Warnung
cURL Version >=7.18.1 7.68.0 Bestanden
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1f Bestanden
OpenSSL Working Status Yes Yes Bestanden
PCRE Backtracking Limit >=10000 1000000 Bestanden
PHP Allow URL fopen n. a. JA
PHP Deaktivierte Funktionen n. a. Keine Funktionen deaktiviert.
PHP Geladene Erweiterungen n. a. Core, OAuth, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, SourceGuardian, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gender, gettext, gmp, hash, htscanner, http, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mailparse, mbstring, mongodb, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, propro, pspell, raphf, session, shmop, soap, sodium, sqlite3, standard, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 30 Bestanden
PHP Max Input Time >=30 seconds 60 Bestanden
PHP Memory Limit >=256M 256M Bestanden
PHP Post Max Size >=2M 200M Bestanden
PHP Safe Mode Disabled =true true Bestanden
PHP unterstĂĽtzt Exif n. a. JA
PHP unterstĂĽtzt IPTC n. a. JA
PHP unterstĂĽtzt XML n. a. JA
PHP Upload Max Filesize >=2M 200M Bestanden
PHP Version >=7.4 7.4.33 Bestanden
SSL Extension Enabled =true true Bestanden
SSL Warnings = empty Bestanden
### MySQL Erforderlich Erkannt Status ###
MySQL Client VerschlĂĽsselung n. a. utf8
MySQL Version >=5.0 10.5.23-MariaDB-1:10.5.23+maria~ubu2004-log Bestanden
MySQL-Modus n. a. NO_ENGINE_SUBSTITUTION
### Server-Konfiguration Erkannter Wert ###
Antwortzeit 1711115626
Arbeitsspeicherauslastung 123.42 MB
Architektur 64 bit
Betriebssystem Linux
Geteway-Schnittstelle CGI/1.1
HTTPS AN
Inhalt akzeptieren text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Server-Protokoll HTTP/2.0
Server-Software Apache
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
Verbindung zum Server selbst Unerwarteter HTTP response body: 401 Unauthorized
Unauthorized
This server could not verify that you
are authorized to access the document
requested. Either you supplied the wrong
credentials (e.g., bad password), or your
browser doesn't understand how to supply
the credentials required.
Zeichensatz des Inhalts n. a.
### MainWP Dashboard Einstellungen Erkannter Wert ###
Anzahl der verbundenen Websites 15
Einfache VerfĂĽgbarkeits-Ăśberwachung aktiviertNein
Erweiterte Automatische Plugin-Aktualisierungen aktiviertJa
Erweiterte Automatische Theme-Aktualisierungen aktiviertNein
Erweiterte Automatische WP-Core-Aktualisierungen aktiviertJa
MainWP Dashboard Version Latest: 5.0.2 | Detected: 5.0.2 Bestanden
MainWP Legacy Backups aktiviert Nein
Maximale Anzahl der Beiträge, die zurückgegeben werden sollen
Maximale Anzahl der Seiten, die zurĂĽckgegeben werden sollen50
Maximale Anzahl gleichzeitiger Installations- und Aktualisierungs-Anfragen
Maximale gleichzeitige Anfragen 4
Maximale gleichzeitige Anfragen pro IP1
Maximale gleichzeitige Synchronisierungs-Anfragen
Minimale Verzögerung zwischen Anfragen200
Minimale Verzögerung zwischen Anfragen zu derselben IP1000
Optimize data loading Nein
Primäres Backup-System MainWP Legacy Backups
Rest-API ist aktiviert Nein
Verwaiste Plugins/Themes-Toleranz
WP Cron verwenden Nein
Ăśberwachung des Website-Zustands ist aktiviertNein
### Erweiterungen Version Lizenz Status ###
WPvivid Backup MainWP 0.9.35
### Plugin Version Status ###
All-in-One WP Migration 7.81 Inaktiv
Antispam Bee 2.11.6 Aktiv
Autoptimize 3.1.11 Inaktiv
CORD MEDIA Academy Divi Helper Extension1.0.0 Inaktiv
DigiMember 3 3.9.0 Inaktiv
Divi Supreme Pro 4.9.95 Aktiv
EWWW Image Optimizer 7.4.0 Inaktiv
MainWP Dashboard 5.0.2 Aktiv
NinjaFirewall (WP Edition) 4.5.11 Aktiv
NinjaScanner 3.2 Inaktiv
Post SMTP 2.8.11 Inaktiv
Rank Math SEO 1.0.214 Aktiv
Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder2.5.3 Aktiv
UpdraftPlus - Backup/Restore 1.24.1 Aktiv
WP Cerber Security, Anti-spam & Malware Scan9.0 Aktiv
WP Fastest Cache 1.2.4 Inaktiv
WPvivid Backup MainWP 0.9.35 Aktiv
WPvivid Backup Plugin 0.9.98 Aktiv
WPvivid Plugins Pro 2.2.22 Aktiv
Yoast Duplicate Post 4.5 Aktiv
Regards
Nils
Thanks @Nils .
This message indicates a potential issue with the child site’s certificate.
Can you reach out to the hosting provider and have them look into it further?
Hello Bojan,
thank you very much, the problem with the SSL certificate is solved, but now I get the following error message:
Error 404 (Not Found) is not a MainWP-specific error. It is a common server error and MainWP is simply relaying it.
In this case, it appears you have a security rule set up that redirects visitors of your homepage to the login page.
Perhaps the site is intended to be viewed only by logged in users?
After the redirect, &bp-auth=1&action=bpnoaccess is present in the URL which appears to be part of BuddyPress.
Yes, it is a membership (BuddyBoss), know it works. It was due to the start page settings, thank you.
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