Hi, When go to the main page i can see updates. When enter the Updates page is see them few seconds and then they are not showing. (No available updates. Please sync your MainWP Dashboard with Child Sites to see if there are any new updates available.)
In Site hardening the info update (plugins&theme and WP) keep spinning.
Hey @targetfunnel
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server (your-mainwp-dashboard.com/wp-admin/admin.php?page=ServerInformation), on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 256M Pass
WordPress Version >=6.2 6.7.2 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.29.0 8.12.1 Pass
Function `tmpfile` enabled N/A Enabled Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1w Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, litespeed, mbstring, memcached, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, random, readline, redis, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, timezonedb, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 120 Pass
PHP Max Input Time >=30 seconds 90 Pass
PHP Memory Limit >=256M 256M Pass
PHP Post Max Size >=2M 256M Pass
PHP Safe Mode Disabled =true true Pass
PHP Session enabled N/A Enabled Pass
PHP Upload Max Filesize >=2M 64M Pass
PHP Version >=7.4 8.2.27 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.6.20-MariaDB-cll-lve Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface
HTTPS ON
Memory Usage 64.82 MB
Operating System Linux
Request Time 1742907408
Server Protocol HTTP/1.1
Server self connect Not expected HTTP response body:
Server Software LiteSpeed
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Cache control enabled No
Enable Uptime Monitoring Yes
MainWP Dashboard Version Latest: 5.4.0.3 | Detected: 5.4.0.3 Pass
MainWP legacy backups enabled No
Maximum number of pages to return 50
Maximum number of posts to return
Maximum simultaneous install and update requests3
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 8
Maximum simultaneous uptime monitoring requests (Default: 10)10
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of connected sites 72
Optimize data loading No
Plugin advanced automatic updates enabledNo
Primary Backup System MainWP UpdraftPlus Extension
REST API enabled No
Site health monitoring enabled No
Theme advanced automatic updates enabledNo
Use WP Cron Yes
WP Core advanced automatic updates enabledNo
### Extensions Version License Status ###
MainWP UpdraftPlus Extension 4.0.3 Inactive Warning
### Plugin Version Status ###
LiteSpeed Cache 6.5.4 Active
MainWP Dashboard 5.4.0.3 Active
UpdraftPlus - Backup/Restore 1.25.3 Active
WP Cerber Security, Anti-spam, and Malware Scan9.6.7.3 Active
On faceboook i saw others with same question. Not sure if you already seen that.
Thanks, @targetfunnel.
There is an issue with the default state of the dropdown. The list below is showing available updates for WP Core even though the dropdown menu has Plugin Updates selected.
We will have it fixed in the next update.
To see the list of available updates, manually select the Plugin Updates from the dropdown.
I am unable to reproduce the issue on the Site Hardening page.
Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?
Please refer to this Community thread by its URL in the ticket.
The issue has been fixed.
Please let me know if you wish me to send you a pre-release version.
The fix for this issue was included in the v5.4.0.4 of MainWP Dashboard released on 04-03-2025.
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