I installed the Patchstack addon and added my API key but I do not see a way to sync my existing sites to MainWP. I can add a new site but it appears it wants to install and activate the plugin on the child sites.
Hey @7thcircle
Just to confirm a couple of things first:
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Do the child sites in question already have the Patchstack Security plugin installed? The
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If the plugin is already installed on those child sites, are those sites connected to the same Patchstack account / API key that you added in your MainWP Dashboard?
If both of those are true, please first sync your Dashboard, and then go to MainWP > Add-ons > Patchstack Integration > Overview, and click Sync Patchstack Data in the top right and see if that helps.
Yes, all of the sites are active with the same Patchstack account. I have synced the dashboard and then attempted a sync of Patchstack. The modal opens and says sync successful but it takes less than a second and returns no data. There are no errors in the console and the modal does not show any sites when it syncs.
Thanks, Eric. That is unusual.
Please open a private Help Desk ticket and we will gladly look into this: https://mainwp.com/my-account/get-support/
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