This issue has shown up many times over the months, such as here and here.
Since all those other threads are closed, I made this new one.
I’ve experienced this issue a lot, and various times it seemed like it was fixed after recent updates, or removing/reinstalling the plugins, etc. Right now after a new test, it still gives me trouble.
The problem is that when I export a report one by one, it’s fine. When I bulk export reports, that’s when one or more of them will have the Uptime stats missing, it looks like this in the report:
In previous problems with this report, people would say it shows the tag rather than the data, in my case it doesn’t show the tag, just the N/A text.
When this happens, I try to wake it up by doing a fresh sync of the sites, then export the report again one by one.
When I bulk exported 13 sites, 3 of them were bad. When I bulk exported 19 sites the other day, at least 6 or 8 of them were bad. So I just export again one by one until the data shows up.
Before creating this thread, I completely removed the pro reports and uptime monitor extensions and reinstalled them fresh, just to be sure. Everything is up to date in my system.
Here is the community system report:
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 128M Pass
WordPress Version >=3.6 6.2.2 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.18.1 7.68.0 Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1f Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Exif Support N/A YES ( V7.4.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, litespeed, mbstring, memcached, msgpack, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, redis, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, timezonedb, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 60 Pass
PHP Max Input Time >=30 seconds 120 Pass
PHP Memory Limit >=128M 256M Pass
PHP Post Max Size >=2M 30M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 20M Pass
PHP Version >=7.4 7.4.30 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.3.34-MariaDB-0ubuntu0.20.04.1 Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface
HTTPS ON
Memory Usage 6.6 MB
Operating System Linux
Request Time 1686251422
Server Protocol HTTP/1.1
Server self connect Not expected HTTP response body:
Server Software LiteSpeed
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 550
Basic uptime monitoring enabled No
MainWP Dashboard Version Latest: 4.4.3.2 | Detected: 4.4.3.2 Pass
MainWP legacy backups enabled No
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 43
Optimize for shared hosting or big networksYes
Plugin advanced automatic updates enabledYes
Primary Backup System MainWP UpdraftPlus Extension
REST API enabled No
Site health monitoring enabled No
Theme advanced automatic updates enabledNo
Use WP Cron Yes
WP Core advanced automatic updates enabledNo
### Extensions Version License Status ###
Advanced Uptime Monitor Extension 5.2.2 Actived Pass
MainWP Custom Dashboard Extension 4.1.2 Actived Pass
MainWP Domain Monitor Extension 4.0.4 Actived Pass
MainWP Pro Reports Extension 4.1.1 Actived Pass
MainWP Sucuri Extension 4.0.13 Actived Pass
MainWP UpdraftPlus Extension 4.0.8 Actived Pass
### Plugin Version Status ###
FluentSMTP 2.2.4 Active
Loginizer 1.7.9 Active
MainWP Dashboard 4.4.3.2 Active
UpdraftPlus - Backup/Restore 2.23.4.26 Active
WPCodeBox 1.4.1 Active