I’ve been using the Pro Reports for a few months. Now, the Introduction and Closing Message fields are blank and cannot be edited for new reports, or previous reports that I’ve run.
If I preview an old report, the message I had in there is printed on the PDF. But, I cannot view or edit it in the report settings.
I’ve tried various browsers (Firefox and Chrome), used Private Windows, rebooted my machine, updated all Plugins and Extensions, and toggled between PHP versions (8.3 and 8.4), but I’m still having the same issue.
Please advise.
### WordPress Check Required Detected ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 40M Warning
WordPress Version >=6.2 6.9.4 Pass
### PHP Required Detected ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.29.0 8.14.1 Pass
Function `tmpfile` enabled N/A Enabled Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1w Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, Phar, Reflection, SPL, SimpleXML, bz2, calendar, ctype, curl, date, dom, exif, filter, ftp, gettext, hash, i360, iconv, json, libxml, litespeed, mysqli, mysqlnd, openssl, pcntl, pcre, posix, random, readline, session, shmop, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zlib
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=256M 256M Pass
PHP Post Max Size >=2M 32M Pass
PHP Safe Mode Disabled =true true Pass
PHP Session enabled N/A Enabled Pass
PHP Upload Max Filesize >=2M 32M Pass
PHP Version >=7.4 8.3.30 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.6.24-MariaDB-cll-lve Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface
HTTPS ON
Memory Usage 140.31 MB
Operating System Linux
Request Time 1774883230
Server Protocol HTTP/2.0
Server self connect Not expected HTTP response body:
Server Software Apache
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:149.0) Gecko/20100101 Firefox/149.0
### MainWP Dashboard Settings ###
Abandoned plugins/themes tolerance 365
Cache control enabled Yes
Enable Uptime Monitoring Yes
MainWP Dashboard Version Latest: 6.0.6 | Detected: 6.0.6 Pass
MainWP legacy backups enabled No
Maximum number of comments
Maximum number of pages to return
Maximum number of posts to return 500
Maximum simultaneous install and update requests3
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 8
Maximum simultaneous uptime monitoring requests (Default: 10)10
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of connected sites 24
Optimize data loading No
Plugin advanced automatic updates enabledNo
Primary Backup System MainWP UpdraftPlus Extension
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledNo
Use WP Cron Yes
WP Core advanced automatic updates enabledNo
### Extensions Version License ###
Independent Analytics for MainWP 1.4 Inactive Warning
MainWP Advanced Uptime Monitor Integration5.3.4 Active Pass
MainWP Cache Control Extension 5.0.4 Active Pass
MainWP Clone Extension 5.0.1 Active Pass
MainWP Code Snippets Extension 5.0.4 Active Pass
MainWP Comments Extension 5.1.2 Active Pass
MainWP Custom Dashboard Extension 5.0.1 Active Pass
MainWP Custom Post Type 5.0.2 Active Pass
MainWP Domain Monitor Extension 5.1.5 Active Pass
MainWP Favorites Extension 5.3.1 Active Pass
MainWP File Uploader Extension 5.0.2 Active Pass
MainWP Lighthouse Extension 5.2 Active Pass
MainWP Maintenance Extension 5.1.1 Active Pass
MainWP Pro Reports Extension 5.1 Active Pass
MainWP SSL Monitor Extension 5.1.3 Active Pass
MainWP UpdraftPlus Extension 5.0.2 Active Pass
MainWP Vulnerability Checker Extension5.0.4 Active Pass
MainWP WooCommerce Shortcuts Extension5.0.2 Active Pass
MainWP WooCommerce Status Extension5.0.5 Active Pass
Wordfence Integration 5.1.2 Active Pass
WP Activity Log 5.6.1
### Plugin Version ###
Classic Editor and Classic Widgets 1.5.1 Active
Disable Admin Notices Individually 1.4.3 Active
Envato Market 2.0.13 Active
Independent Analytics 2.14.6 Active
Independent Analytics for MainWP 1.4 Active
Limit Login Attempts Reloaded 3.0.2 Active
MainWP Child 6.0.5 Active
MainWP Child Reports 2.3 Active
MainWP Dashboard 6.0.6 Active
Rank Math SEO 1.0.266.1 Active
UpdraftPlus - Backup/Restore 1.26.2 Active
WBC907 Core 3.4.1 Active
Wordfence Security 8.1.4 Active
WP Activity Log 5.6.1 Active
WPBakery Page Builder 8.7.2 Active
WPCode Lite 2.3.5 Active
WPS Hide Login 1.9.18 Active
Yoast Duplicate Post 4.6 Active