When I upload a custom login image under the White Label Extension and Save Settings, I get redirected to Page Not Found. Any help would be appreciated! Thanks in advance.
Hey @nevesweb
After you click Save Settings, do you get a popup showing a progress bar for child sites, or do you get Page Not Found even before that?
Have you tried different images or image formats?
And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
I do not get a progress bar popup. Only the redirection to Page Not Found.
Yes, I just tried both jpg & png of varying sizes with the same result.
Here is the System Report for MainWP Community:
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 64M Pass
WordPress Version >=3.6 6.1 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1q Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.85.0 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A NO
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES ( V7.4.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, hash, iconv, imagick, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, posix, readline, session, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 600 Pass
PHP Max Input Time >=30 seconds 300 Pass
PHP Memory Limit >=128M 256M Pass
PHP Post Max Size >=2M 128M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 128M Pass
PHP Version >=7.0 7.4.32 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 5.6.51 Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 99.44 MB
Operating System Linux
Request Time 1667505958
Server Protocol HTTP/1.1
Server self connect Response Test O.K.
Server Software Apache
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
Cache control enabled No
MainWP Dashboard Version Latest: 4.2.7.1 | Detected: 4.2.7.1 Pass
MainWP legacy backups enabled No
Maximum number of comments 50
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 27
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary Backup System MainWP UpdraftPlus Extension
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
Advanced Uptime Monitor Extension 5.2.2 Actived Pass
MainWP Article Uploader Extension 4.0.2 Actived Pass
MainWP Bulk Settings Manager Extension4.0.5 Actived Pass
MainWP Code Snippets Extension 4.0.2 Actived Pass
MainWP Comments Extension 4.0.6 Actived Pass
MainWP Custom Dashboard Extension 4.1.1 Actived Pass
MainWP Domain Monitor Extension 4.0.1 Actived Pass
MainWP Favorites Extension 4.0.10 Actived Pass
MainWP File Uploader Extension 4.1 Actived Pass
MainWP Google Analytics Extension 4.0.4 Actived Pass
MainWP Lighthouse Extension 4.0.2 Actived Pass
MainWP Maintenance Extension 4.1.1 Actived Pass
MainWP Page Speed Extension 4.0.2 Actived Pass
MainWP Post Dripper Extension 4.0.4 Actived Pass
MainWP Post Plus Extension 4.0.3 Actived Pass
MainWP Pro Reports Extension 4.0.11 Actived Pass
MainWP Staging Extension 4.0.3 Actived Pass
MainWP Team Control 4.0.3 Actived Pass
MainWP UpdraftPlus Extension 4.0.6 Actived Pass
MainWP Virusdie Extension 4.0.0 Actived Pass
MainWP Vulnerability Checker Extension4.1.2 Actived Pass
MainWP White Label Extension 4.1.1 Actived Pass
MainWP Wordfence Extension 4.0.7 Actived Pass
MainWP WordPress SEO Extension 4.0.2 Actived Pass
### Plugin Version Status ###
Kadence Blocks - PRO Extension 1.7.18 Active
Kadence Blocks – Gutenberg Blocks for Page Builder Features2.4.18 Active
Kadence Cloud 1.0.5 Active
Kadence Custom Fonts 1.1.3 Active
Kadence Pro - Premium addon for the Kadence Theme1.0.7 Active
Kadence Starter Templates 1.2.16 Active
MainWP Dashboard 4.2.7.1 Active
UpdraftPlus - Backup/Restore 1.22.23 Active
Wordfence Security 7.7.1 Active
WP Mail SMTP 3.6.1 Active
WP-Optimize - Clean, Compress, Cache3.2.9 Active
Yoast SEO 19.9 Active
Strange. The images I was exporting from Adobe Illustrator as 72dpi were apparently the issue.
I opened the Illustrator files in Photoshop and exported from there and it applied successfully. 
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