About a week ago, a site hosted on EasyWP (NameCheap) became disconnected from MainWP and when trying to reconnect the site I get this message on MainWP Dashboard:
Public key already set. Please deactivate & reactivate the MainWP Child plugin on the child site and try again.
So far to try and fix this, I have:
- Deactivated & reactivated the MainWP Child plugin on the child site and tried again.
- Tested the connection to the MainWP dashboard, it was successful.
- Disabled/re-enabled all plugins.
- Activated a default theme.
- Un-installed MainWP Child plugin and re-installed.
- Reset MainWP settings on child site by using plugin found on this support forum.
This site has been connected to the dashboard for years, this is the first time it’s disconnected. I manage several other sites and none have ever disconnected, this is the only site I manage that is hosted on EasyWP (NameCheap).
SYSTEM REPORT
### Server configuration Required value Value Status ###
FORMOSA CREATIVE MISSION CONTROL
Formosa Creative Mission Control Version 4.5.2 4.5.2 Pass
WordPress
WordPress Version >=3.4 6.3.2 Pass
WordPress Memory Limit >=64M 128M Pass
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP SETTINGS
PHP Version >=7.4 8.0.25 Pass
PHP Safe Mode Disabled OFF
PHP Max Execution Time >=30 seconds 300 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M (256M+ best for big backups) 1073741824 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M (2MB+ best for upload of big plugins) 512M Pass
PHP Post Max Size >=2M (2MB+ best for upload of big plugins) 512M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key length
error:0607A082:digital envelope routines:EVP_CIPHER_CTX_set_key_length:invalid key lengthWarning
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.83.1 Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1sPass
OpenSSL Working Status Yes Yes Pass
MySQL SETTINGS
MySQL Version >=5.0 5.7.26-29-logPass
BACKUP ARCHIVE INFORMATION
ZipArchive enabled in PHP =true true Pass
Tar GZip supported =true true Pass
Tar BZip2 supported =true Warning
SERVER INFORMATION
WordPress Root Directory /var/www/wptbox/
Server Name bigwoodbrewery.com
Server Software nginx/1.22.1
Operating System Linux
Architecture 64 bit
Server IP 127.0.0.1
Server Protocol HTTP/1.1
HTTP Host bigwoodbrewery.com
HTTPS ON - on
Server self connect Not expected HTTP response body:
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36
Server Port 81
Gateway Interface CGI/1.1
Memory Usage 14.66 MB
Complete URL https://bigwoodbrewery.com/wp-admin/plugins.php?plugin_status=all&paged=1&s
Request Time 1698678179
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
Accept-Charset Content N/A
Currently Executing Script Pathname /var/www/wptbox/wp-admin/options-general.php
Current Page URI /wp-admin/options-general.php?page=mainwp_child_tab
Remote Address 73.164.121.240
Remote Host N/A
Remote Port
PHP INFORMATION
PHP Allow URL fopen ON
PHP Exif Support YES ( V8.0.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions _getppid, disk_free_space, disk_total_space, diskfreespace, diskfreespace, dl, exec, fpaththru, getmypid, getmyuid, highlight_file, ignore_user_abord, leak, link, listen, passthru, pclose, pcntl_alarm, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig, php_uname, phpinfo, popen, posix, posix_ctermid, posix_getcwd, posix_getegid, posix_geteuid, posix_getgid, posix_getgrgid, posix_getgrnam, posix_getgroups, posix_getlogin, posix_getpgid, posix_getpgrp, posix_getpid, posix_getpwnam, posix_getpwuid, posix_getrlimit, posix_getsid, posix_getuid, posix_isatty, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_times, posix_ttyname, posix_uname, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, shell_exec, show_source, source, system, virtual,
PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gmp, hash, iconv, imagick, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, soap, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib
MySQL INFORMATION
MySQL Mode NO_AUTO_VALUE_ON_ZERO,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8
WordPress PLUGINS
Age Gate 3.3.0 Active
Classic Editor 1.6.3 Active
Easy Social Sharing 1.3.6 Active
Easy WP SMTP 2.2.0 Active
Enable Media Replace 4.1.4 Active
Hatom/hentry remover (Fix errors in Google Webmaster Tools)1.3.1 Active
Imagify 2.1.2 Active
Infinite Scroll and Load More Ajax Pagination 1.0 Active
iThemes Security Pro 7.3.4 Active
Formosa Creative Mission Control 4.5.2 Active
MC4WP: Mailchimp for WordPress 4.9.9 Active
Ninja Forms 3.6.34 Active
Photoswipe Masonry 1.2.18 Active
Redirection 5.3.10 Active
Rescue Shortcodes 2.5 Active
Simple Page Ordering 2.6.0 Active
Site Kit by Google 1.111.1 Active
Smart Online Order for Clover 1.5.4 Active
The SEO Framework 4.2.8 Active
UpdraftPlus - Backup/Restore 2.23.10.26 Active
Use Any Font 6.3.04 Active
VS Event List 16.6 Active
WPBakery Page Builder 7.1 Active
Yoast Duplicate Post 4.5 Active
### Next due Schedule Hook ###
Monday, October 30th 9:03 am Every minute action_scheduler_run_queue
Monday, October 30th 9:03 am itsec_cron
Monday, October 30th 9:03 am itsec_cron
Monday, October 30th 9:08 am itsec_cron
Monday, October 30th 9:54 am Once Daily itsec_purge_logs
Monday, October 30th 9:56 am Once Hourly wp_privacy_delete_old_export_files
Monday, October 30th 10:40 am Once Daily check_plugin_updates-updraftplus
Monday, October 30th 11:00 am upgrader_scheduled_cleanup
Monday, October 30th 11:15 am Twice Daily updraftplus_clean_temporary_files
Monday, October 30th 11:36 am itsec_cron_test
Monday, October 30th 12:03 pm Twice Daily wp_version_check
Monday, October 30th 12:03 pm Twice Daily wp_update_plugins
Monday, October 30th 12:03 pm Twice Daily wp_update_themes
Monday, October 30th 12:04 pm Once Daily wp_scheduled_delete
Monday, October 30th 1:23 pm Twice Daily googlesitekit_cron_update_remote_features
Monday, October 30th 1:57 pm Once Daily puc_cron_check_updates-updraftplus
Monday, October 30th 1:58 pm Twice Daily wp_https_detection
Monday, October 30th 2:17 pm Twice Daily wp_update_user_counts
Monday, October 30th 2:26 pm Once Daily wp_scheduled_auto_draft_delete
Monday, October 30th 2:45 pm Once Daily jp_purge_transients_cron
Monday, October 30th 3:00 pm Once Daily imagify_rating_event
Monday, October 30th 3:00 pm Twice Daily get_transient_features
Monday, October 30th 4:34 pm Once Daily delete_expired_transients
Monday, October 30th 7:17 pm Twice Daily itsec_cron
Monday, October 30th 7:26 pm Once Daily ai1wm_storage_cleanup
Monday, October 30th 8:28 pm Once Daily mwp_update_public_keys
Monday, October 30th 8:48 pm Once Daily gpi_prune_logs
Monday, October 30th 8:48 pm Once Daily mainwp_child_pagespeed_cron_check
Tuesday, October 31st 12:05 am Once Daily recovery_mode_clean_expired_keys
Tuesday, October 31st 12:08 am Once Daily mc4wp_refresh_mailchimp_lists
Tuesday, October 31st 1:59 am Once Daily mc4wp_refresh_mailchimp_lists
Tuesday, October 31st 2:00 am Once Daily imagify_sync_files
Tuesday, October 31st 3:20 am Once Daily smart_online_order_update_jwttoken
Tuesday, October 31st 3:20 am Once Daily smart_online_order_import_inventory
Tuesday, October 31st 7:10 am Once Daily itsec_cron
Tuesday, October 31st 7:15 am Once Daily itsec_cron
Tuesday, October 31st 7:16 am Once Daily itsec_cron
Tuesday, October 31st 7:16 am Once Daily itsec_cron
Tuesday, October 31st 7:16 am Once Daily itsec_cron
Tuesday, October 31st 7:19 am itsec_cron
Tuesday, October 31st 7:20 am Once Daily itsec_cron
Tuesday, October 31st 7:22 am Once Daily itsec_cron
Tuesday, October 31st 7:23 am Once Daily itsec_cron
Tuesday, October 31st 7:26 am Once Daily itsec_cron
Tuesday, October 31st 7:29 am Once Daily itsec_cron
Tuesday, October 31st 10:00 am Once Weekly wp_site_health_scheduled_check
Tuesday, October 31st 7:14 pm Once per week nf_marketing_feed_cron
Tuesday, October 31st 7:22 pm Once per week nf_weekly_promotion_update
Wednesday, November 1st 6:07 pm Once per week nf_email_telemetry_push
Saturday, November 4th 12:05 am Once Weekly updraft_backup
Sunday, November 5th 4:00 am Once Weekly imagify_update_library_size_calculations_event
Monday, November 6th 12:05 am Once Weekly updraft_backup_database
Monday, November 6th 2:09 am Once Weekly wp_delete_temp_updater_backups
Sunday, November 19th 11:54 am Once per month nf_optin_cron
### Time Error ###
Formosa Creative Mission Control is unable to find your error logs, please contact your host for server error logs.