Are you creating a post using MainWP’s Add New Post page (/admin.php?page=PostBulkAdd)?
Yes
Does the image get uploaded to the site’s Media Library?
The image is not uploading and I cannot find it in the media library But I can upload any files without problems to the media library
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 40M Warning
WordPress Version >=6.2 6.4.3 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 20 Warning
cURL Version >=7.29.0 7.81.0 Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/3.0.2 Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A apache_child_terminate, apache_get_modules, apache_get_version, apache_getenv, apache_note, apache_setenv, disk_free_space, disk_total_space, diskfreespace, dl, exec, fastcgi_finish_request, link, opcache_compile_file, opcache_get_configuration, opcache_invalidate, opcache_is_script_cached, opcache_reset, passthru, pclose, pcntl_exec, popen, posix_getpid, posix_getppid, posix_getpwuid, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_uname, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, realpath_cache_get, shell_exec, show_source, symlink, system,
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, gnupg, hash, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, mbstring, memcache, memcached, msgpack, mysqli, mysqlnd, newrelic, openssl, pcre, pdo_mysql, pdo_sqlite, posix, random, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, ssh2, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 43300 Pass
PHP Max Input Time >=30 seconds -1 Pass
PHP Memory Limit >=256M 512M Pass
PHP Post Max Size >=2M 256M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 256M Pass
PHP Version >=7.4 8.2.14 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty error:12000079:random number generator::Cannot open file
error:12000079:random number generator::Cannot open fileWarning
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8mb4
MySQL Mode N/A ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 8.0.35-27 Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 28.58 MB
Operating System Linux
Request Time 1710926884
Server Protocol HTTP/1.0
Server self connect Response Test O.K.
Server Software nginx
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance
Basic uptime monitoring enabled Yes
MainWP Dashboard Version Latest: 5.0.2 | Detected: 5.0.2 Pass
MainWP legacy backups enabled No
Maximum number of comments
Maximum number of pages to return 80
Maximum number of posts to return 400
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of connected sites 885
Optimize data loading No
Plugin advanced automatic updates enabledNo
Primary backup system MainWP Legacy Backups
REST API enabled Yes
Site health monitoring enabled No
Theme advanced automatic updates enabledNo
Use WP Cron No
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
MainWP Bulk Settings Manager Extension5.0 Active Pass
MainWP Comments Extension 4.0.8 Active Pass
MainWP Custom Dashboard Extension 4.1.2 Active Pass
MainWP Database Updater Extension 4.0.4 Active Pass
MainWP Maintenance Extension 4.1.2 Active Pass
MainWP Rocket Extension 4.0.5 Active Pass
MainWP SSL Monitor Extension 4.0.5 Active Pass
MainWP URL Extractor Extension 4.0.4 Active Pass
### Plugin Version Status ###
Classic Editor 1.6.3 Active
Classic Widgets 0.3 Active
hCaptcha for WordPress 3.10.1 Active
MainWP Dashboard 5.0.2 Active
MainWP Key Maker 1.2 Active
WPForms Lite 1.8.7.2 Active
Also, there is something strange: sometimes the dashboard works without problems, and I can upload pictures and post new posts, but sometimes it stops , I cannot publish articles or upload pictures
I spoke with technical support in the hosting provider and they told me that everything is fine in terms of hosting as long as I can upload images and files to the media library and that I should talk to you.
