Sucuri extension returns Unable to properly scan your site

Can anyone provide further information on why the Sucuri extension returns the error “Unable to properly scan your site. Timeout reached. System Error” under Website Malware & Security when scanning sites from MainWP? All of my sites do not have Sucuri blocked.

Hey @Michael

Welcome to the MainWP community.

Can you try scanning some of your sites using Sucuri’s web scanner: https://sitecheck.sucuri.net/

And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server (your-mainwp-dashboard.com/wp-admin/admin.php?page=ServerInformation), on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.