SureFeedback Admin Site and MainWP Child Plugin v6+ issues

Support
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1

I have a site that is managed by MainWP that has SureFeedback Admin plugin installed.

With Surefeedback most of it works but a few critical features like adding a website, view the trash, and a few other things as the website returns a 500 error. I have enabled the WP Debug and nothing is returned.

If I disable MainWP Client plugin on this website those features I mention on Surefeedback start to work again. I also tested and it works with MainWP v5.4.1 but as soon as I install MainWP Client v6 or higher the issues come back.

Does anyone have any idea on how to fix this?

2

Hey @eSIlverStrike

We’ve fixed a conflict with SureFeedback and the MainWP Child plugin in v6.0.1.

You can find more info about it here: Conflict with SureFeedback (Project Huddle) in Latest Version · Issue #881 · mainwp/mainwp · GitHub

It seems to be the error you’re seeing. Are you using v6.0.1 of the Child plugin?

3

That appears to be the issue (though the info in the additional context heading I don’t know).

I’ve downloaded MainWP Child plugin and tested the following versions 5.4.1, 6.0, 6.0.1, and 6.0.2.

Only version 5.4.1 works with SureFeedback/Project Huddle.

I will create a support ticket for this so you can check it out more. Currently I have v6.0.2 of the Child Plugin installed.

4

A fix for this issue was included in version 6.0.7 of the MainWP Child plugin.

Thanks again for reporting this to us.