Each time I try to jump to the site WP admin on one of my sites I get this error: The information you’re about to submit is not secure.
Why is this happening and what can I do?
Each time I try to jump to the site WP admin on one of my sites I get this error: The information you’re about to submit is not secure.
Why is this happening and what can I do?
Hi @BluePixelDesign, thanks for reaching out.
This could be the browser thing. Can you tell me if your Dashboard site is on HTTP Protocol and child site on HTTPS or the otherwise?
They are both https.
Hi Raielene,
Thanks for getting back to me.
Do you get the same in a different browser?
Yes but slightly different wording. In Safari it says " This is a non-secure form."
It does sound like there is some kind of security issue on either the Dashboard or Child. I just tested some of my sites on Brave, Chrome, and Edge (don’t have Safari installed) without issue.
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Also check for any SSL issues in your Child Site Settings under Settings → MainWP Child → Server Information, search for SSL and see if any lines give you a warning.
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.1.3.1 4.1.3.1 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
MainWP Branding Extension 4.0 API License Active Pass
Advanced Uptime Monitor Extension 5.0.2.1 API License Active Pass
MainWP Sucuri Extension 4.0.8.1 API License Active Pass
MainWP UpdraftPlus Extension 4.0.3 API License Active Pass
WordPress
WordPress Version >=3.6 5.6 Pass
WordPress Memory Limit >=64M 40M Warning
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=5.6 7.3.25 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 256M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 32M Pass
PHP Post Max Size >=2M 64M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.71.0 Pass
cURL SSL Version >=OpenSSL/0.9.8l OpenSSL/1.1.1d Pass
PHP Allow URL fopen NO
PHP Exif Support YES ( V7.3.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions passthru, popen, proc_open, shell_exec, show_source, system, exec,
PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, imagick, imap, ionCube Loader, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, session, shmop, snmp, soap, sockets, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 10.2.34-MariaDB-cll-lve Pass
MySQL Mode NOT SET
MySQL Client Encoding utf8
Server Info
Server Software LiteSpeed
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/1.1
HTTPS ON
Server self connect Response Test O.K.
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
Gateway Interface
Memory Usage 12.22 MB
Request Time 1608166797
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 25
Use WP-Cron Yes
Optimize for Shared Hosting or Big NetworksYes
Automatic Daily Update Disabled
Abandoned Plugins/Themes Tolerance 365
Maximum number of posts to return 50
Maximum number of pages to return
Primary Backup System MainWP UpdraftPlus Extension
Maximum simultaneous requests 4
Minimum delay between requests 500
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1500
Maximum simultaneous sync requests 8
Minimum simultaneous install/update requests3
Active Plugins
Akismet Anti-Spam 4.1.7 Active
Limit Login Attempts 1.7.1 Active
LiteSpeed Cache 3.6 Active
MainWP Dashboard 4.1.3.1 Active
Really Simple SSL 4.0.5 Active
Sorry, where do I look for settings? In my MainWp dashboard? Or somewhere else?
Check the child site in the sections below starting in the WP Settings section
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