I want to use the clone extension, I am on cloudways. I am getting an error after it starts to download from child and it says mainwp can’t write a folder?
---------- error I get ---------
10:23 am Creating the backup file on the child site, this might take a while depending on the size. Please be patient.
100%
10:23 am Backup file on child site created successfully!
10:23 am Downloading the file.
0%
10:23 am ERROR: MainWP plugin could not create directory in order to download the file.
10:23 am Backup failed!
What is the place where this folder should be created/written to? What ownership and permissions?
I also can’t seem to change the memory to 256MB - I did so in the wp-config using a remote IDE. Do I need to restart the cloudways app somehow? I also do not know how to change the curl timeout.
Sorry, I just installed mainwp on a fresh site this weekend and am new to it all. I have about a half dozen child sites connected right now. Everything else seems to work fine. I want to be able to do quick clones if possible.
Thanks for any guidance. My copy/paste is below.
Thanks, Jamie
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 40M Warning
WordPress Version >=3.6 6.1.1 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1n Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.29.0 7.64.0 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Exif Support N/A YES ( V8.1.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, FFI, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, memcached, mongodb, msgpack, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 300 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 256M Pass
PHP Post Max Size >=2M 40M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 40M Pass
PHP Version >=7.0 8.1.14 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty error:24070079:random number generator:RAND_write_file:Cannot open fileWarning
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.4.20-MariaDB-1:10.4.20+maria~buster-log Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 10.94 MB
Operating System Linux
Request Time 1675650314
Server Protocol HTTP/1.0
Server self connect Not expected HTTP response body:
Server Software Apache/2.4.54 (Debian)
User Agent Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
Cache control enabled No
MainWP Dashboard Version Latest: 4.3.1 | Detected: 4.3.1 Pass
MainWP legacy backups enabled Yes
Maximum number of pages to return 50
Maximum number of posts to return
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 6
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
MainWP Clone Extension 4.0.3 Actived Pass
MainWP White Label Extension 4.1.3 Actived Pass
### Plugin Version Status ###
MainWP Dashboard 4.3.1 Active
Page Builder Framework Premium Addon2.9.1 Active
WP 2FA - Two-factor authentication for WordPress2.4.0 Active
