Unable to update plugins via WPEngine

Support
1

Hi - My websites are all on WP Engine.

I installed MainWP on one website (our department specific website) and installed MainWP child on another website.

Then I tried to remotely update a plugin and nothing happens.

Apparently on WPEngine, if I update a plugin, I get a popup notification asking me to either go ahead with the update or make a backup point. See the screenshot.

Is there a way around this?

Thanks

2023-06-07_16-05-13
2023-06-07_16-05-131237×179 17.7 KB

2

Have a look at this kb article. It will give you the information to relay to WPE so that everything works.

3

Hi @andyfostertamu

Please try reaching out to WPEngine support and have them add the nginx rule from the help document that @7thcircle linked to.

Let us know if that helps.