Hi,
I’m having problem to show in client reports any of the updrafplus scheduled backups.
It seems to show only the manual ones.
Am I missing something?
Plugin Status
Mainwpchild v. 4.1
Mainwp report v. 2.1
Updraftplus Pro v. 2.22.25.26
Hey @services.smn
Welcome to the MainWP Community.
Can you please update the MainWP Child plugin to the latest version 4.3.1, and see if that helps for the scheduled backups which will be made after that update? Version 4.1 is quite out of date.
And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Thank you @bojan for the quick reply.
Mainwp plugin is updated, my bad I wrote 4.1 by mistake, I got the 4.3
System Report
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 256M Pass
WordPress Version >=3.6 6.1.1 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1q-fips Pass
cURL Timeout >=300 seconds 40 Warning
cURL Version >=7.18.1 7.66.0 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES ( V7.3.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 120 Pass
PHP Max Input Time >=30 seconds 120 Pass
PHP Memory Limit >=128M 768M Pass
PHP Post Max Size >=2M 256M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 256M Pass
PHP Version >=7.0 7.3.33 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 5.7.39-42-log Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface CGI/1.1
HTTPS ON
Memory Usage 57.57 MB
Operating System Linux
Request Time 1676040227
Server Protocol HTTP/1.0
Server self connect Response Test O.K.
Server Software Apache
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Safari/605.1.15
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 200
Basic uptime monitoring enabled Yes
Cache control enabled No
MainWP Dashboard Version Latest: 4.3.1 | Detected: 4.3.1 Pass
MainWP legacy backups enabled Yes
Maximum number of comments 50
Maximum number of pages to return
Maximum number of posts to return 50
Maximum simultaneous install and update requests3
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 8
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 35
Optimize for shared hosting or big networksYes
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron Yes
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
Advanced Uptime Monitor Extension 5.2.2 Actived Pass
MainWP Article Uploader Extension 4.0.1.1 Actived Pass
MainWP Client Reports Extension 4.0.13 Deactivated Warning
MainWP Clone Extension 4.0.3 Deactivated Warning
MainWP Code Snippets Extension 4.0.3 Deactivated Warning
MainWP Comments Extension 4.0.7 Deactivated Warning
MainWP Domain Monitor Extension 4.0.1 Deactivated Warning
MainWP Favorites Extension 4.0.11 Deactivated Warning
MainWP File Uploader Extension 4.1.1 Deactivated Warning
MainWP Google Analytics Extension 4.0.5 Actived Pass
MainWP Maintenance Extension 4.1.2 Actived Pass
MainWP Page Speed Extension 4.0.3 Actived Pass
MainWP Post Plus Extension 4.1.2 Actived Pass
MainWP Pro Reports Extension 4.0.13 Deactivated Warning
MainWP UpdraftPlus Extension 4.0.8 Actived Pass
MainWP URL Extractor Extension 4.0.3 Deactivated Warning
MainWP Vulnerability Checker Extension4.1.2 Deactivated Warning
MainWP White Label Extension 4.1.3 Actived Pass
MainWP WooCommerce Shortcuts Extension4.1.1 Actived Pass
MainWP WooCommerce Status Extension4.0.8 Deactivated Warning
MainWP Wordfence Extension 4.0.9 Actived Pass
### Plugin Version Status ###
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd6.15.7 Active
MainWP Client Reports Extension 4.0.13 Active
MainWP Dashboard 4.3.1 Active
MainWP Page Speed Extension 4.0.3 Active
Sucuri Security - Auditing, Malware Scanner and Hardening1.8.35 Active
UpdraftCentral Dashboard 0.8.28 Active
UpdraftPlus - Backup/Restore 1.22.24 Active
No worries. But is it 4.3 or 4.3.1? 
And thanks for the system report.
Considering people sometimes mis-name Pro Reports and Client Reports and you have both enabled - the issue for you is present in Client Reports and Client Reports only?
Thank you
version is 4.3.1
Yes. it happens on both pro and client reports.
I can’t see them into the mainwp reports section on the child website too (i see the manual ones only)
so it seems that they won’t be collected from the source.
the only workaround that i found is to downgrade to the free version of updraft plus backup plugin, as I found out that on another site w this condition everything is fine.
But you can understand this is not the ideal solution.
Thank you for the additional details.
I’ve forwarded the issue to the development team, and it will be resolved in the next version of the UpdraftPlus extension. Unfortunately, we don’t know the exact ETA at this moment.
thank you.
that’s ok.
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