hello
Whem I try to Upload a fille on Mainwp Plugins-Install-Upload .zip File give an erro to ALL zip files “Upload failed”
The others funcionalities are working but the Upload .zip File that is what I use more is not working.
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
@gilbertocarvalhais your email was sent to me and I am currently not in a place to answer it for you.
Please post your replies in thie community site so @bojan can assist you.
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### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.1.12 4.1.12 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
No installed extensions
WordPress
WordPress Version >=3.6 5.9.2 Pass
WordPress Memory Limit >=64M 40M Warning
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=7.0 7.4.25 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 165 Pass
PHP Max Input Time >=30 seconds -1 Pass
PHP Memory Limit >=128M 512M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 128M Pass
PHP Post Max Size >=2M 130M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.64.0 Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1d Pass
PHP Allow URL fopen YES
PHP Exif Support YES ( V7.4.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions _dyuweyrj4, _dyuweyrj4r, dl,
PHP Loaded Extensions Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, memcached, mongodb, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, redis, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 5.6.50-log Pass
MySQL Mode NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8
Server Info
Server Software Apache
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/1.1
HTTPS OFF
Server self connect Not expected HTTP response body:
User Agent Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.84 Safari/537.36
Gateway Interface CGI/1.1
Memory Usage 31.72 MB
Request Time 1649075247
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 17
Use WP-Cron No
Optimize for Shared Hosting or Big NetworksNo
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance
Maximum number of posts to return
Maximum number of pages to return
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 4
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests
Maximum simultaneous install and update requests
Active Plugins
Akismet Anti-Spam 4.2.2 Inactive
MainWP Dashboard 4.1.12 Active
Thanks for the System report.
The server is failing the self connect test, which indicates that a security rule on the server is blocking requests which would also block the Extension installation.
Please check if there are any custom security rules in the .htaccess file, disable HTTP Basic Auth protection if you have it enabled, and disable the firewall in servers cPanel (or the cPanel equivalent).
It’s also good to have the Hosting support verify why the Server self connect (loopback connection) fails.
Hello
The .htaccess file don’t have any protection code.
The firewall in servers cPanel is now disable but the problem remain.
the MainWP Dashboard is the only active plugin.
Thanks for verifying that.
The issue indicates that a server security rule is not permitting connections to the server.
Can you please have the support of your Hosting provider check why the Server self connect (a loopback connection) is failing?
@gilbertocarvalhais Where are you hosted? I just ran into the same issue here. I’m hosted on Vultr through RunCloud. By default, RunCloud disables the “tmpfile” function. After removing this from the exclusion list, my file upload worked. (WP send me an email there was something wrong on my site, listing tmpfile as the failed function)
Still does not resolve the failing self connect test (which I also have), but still… uploads work for me now.
my host is OVH.
And I alredy disable the firewall, but still have the same problem
Please try to contact the support of your Hosting provider and have them check why the Server self connect (a loopback connection) is failing.
1 Like
Problem resolved. It was caused by disabled tmpfile() PHP function.
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