White Label Global Not Syncing

[BirdhouseMN (Birdie)]

Hi there! I just installed a new website onto MainWP and noticed the global white label settings weren’t applying, which hides our WPMain child plugin. I went to sync all of our websites under White Label and it put an “X” by each (we have over 25 websites).

When I do a regular sync, everything works as expected. Am I doing something wrong here?

Thanks for your help!

[bojan (Bojan Katusic)]

Hey @BirdhouseMN

Can you please verify that you have the latest version of all relevant MainWP products - MainWP Dashboard 4.3.1, White Label extension 4.1.3, and MainWP Child plugin (on all child sites) 4.3.1?

[BirdhouseMN (Birdie)]

MainWP Dashboard and MainWP Child are up to date.

For some reason, White Label is 4.1.1 and I’m not seeing any prompts indicating there’s a newer version. Where can I get the latest version of this plugin?

Thank you!

[bojan (Bojan Katusic)]

You can download the latest version from your mainwp.com account page as described here: My Downloads and API Keys - MainWP Documentation

And if your MainWP Dashboard is not showing an available update for an extension, it may be necessary to re-activate the Extension API as described in this article: Activate Extension(s) API - MainWP Documentation