White Label Master Reset

Support
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1

Hello.

A site has disappeared from my mainwp dashboard and I can’t get it to connect again.

The child site requires a security key which I no longer have. And the extension and its settings are hidden.

I tried this solution: White Label - MainWP WordPress Management
and this one https://newcom.mainwp.com/t/how-to-disable-the-white-label-of-mainwp-child-plugin/3095

Thanks for your support.

2

Hi Mikael,

Strange, usually the Master Reset should help, but just in case it doesn’t, we have a tool that will reset your MainWP Child Site Plugin settings as if it was never installed.

Please find the plugin here: Reset MainWP Child Plugin setting to default.

Simply install this like a normal plugin ON THE CHILD SITE ONLY. Once activated it will do its thing and deactivate itself.
After you are finished with the tool PLEASE remove it for security reasons.

3

Hi Bogdan

It works perfectly.
I thought about deleting the reset plugin :wink:

Thanks for your support and have a good day.