Hi,
I’m trying to use the bulk settings manager to edit the comments settings pages to stop spam. This is the second key I’ve created but this one doesn’t appear to be working.
The original key would always say “Cannot send datas to child” but the settings would be applied (logged in and checked). This new key doesn’t appear to be working on a test site I’m trying to apply it to. It gives the response “Cannot send datas to child” and when I log into the child site to check there are no settings.
I’m unsure if it’s the size of the settings that are causing the problems as the list of blacklisted words is a very large one
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Hi Keith,
I thought I better add that the majority of sites are on the same server, but not all of them. A few are also on Cloudflare, but only a handful.
Here’s the report.
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.0.7.2 4.0.7.2 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
Advanced Uptime Monitor Extension 5.0.1 Active Pass
MainWP Branding Extension 4.0 Active Pass
MainWP Bulk Settings Manager Extension4.0.1 Active Pass
MainWP Client Reports Extension 4.0.3 Active Pass
MainWP Clone Extension 4.0 Active Pass
MainWP Code Snippets Extension 4.0 Active Pass
MainWP Comments Extension 4.0.2 Active Pass
MainWP Custom Dashboard Extension 4.0 Active Pass
MainWP Favorites Extension 4.0.2 Active Pass
MainWP Google Analytics Extension 4.0.1 Active Pass
MainWP iThemes Security Extension 4.0.1 Active Pass
MainWP Maintenance Extension 4.0.1 Active Pass
MainWP Page Speed Extension 4.0.1 Active Pass
MainWP Pro Reports Extension 4.0 Active Pass
MainWP Staging Extension 4.0 Active Pass
MainWP Sucuri Extension 4.0.3 Active Pass
MainWP Time Capsule Extension 4.0 Active Pass
MainWP WooCommerce Status Extension4.0.1 Active Pass
MainWP WordPress SEO Extension 4.0 Active Pass
WPvivid Backup MainWP 0.9.6 Inactive Warning
WordPress
WordPress Version >=3.6 5.3.2 Pass
WordPress Memory Limit >=64M 40M Warning
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=5.6 7.0.33 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 900 Pass
PHP Max Input Time >=30 seconds -1 Pass
PHP Memory Limit >=128M 512M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 1G Pass
PHP Post Max Size >=2M 128M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.62.0 Pass
cURL SSL Version >=OpenSSL/0.9.8l OpenSSL/1.0.2k Pass
PHP Allow URL fopen YES
PHP Exif Support YES ( V7.0.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions No functions disabled.
PHP Loaded Extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, libxml, litespeed, mbstring, mcrypt, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 10.0.38-MariaDB Pass
MySQL Mode NOT SET
MySQL Client Encoding utf8mb4
Server Info
Server Software LiteSpeed
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/1.1
HTTPS ON - on
Server self connect Response Test O.K.
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.100 Safari/537.36
Gateway Interface
Memory Usage 44.84 MB
Request Time 1581479794
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 23
Use WP-Cron Yes
Optimize for Shared Hosting or Big NetworksYes
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance 365
Maximum number of posts to return
Maximum number of pages to return
Maximum Number of Comments 50
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 4
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests
Minimum simultaneous install/update requests
Active Plugins
MainWP Dashboard 4.0.7.2 Active
MainWP Time Capsule Extension 4.0 Active
WP Mail SMTP 1.8.1 Active
WPvivid Backup MainWP 0.9.6 Active
Yoast SEO 13.0 Active
Hi John, the system report from your dashboard looks fine. However, I am interested to see one thing, can you please check the WP > Settings > MainWP Child > Server Info page on one of the child sites and look for the Server Self-connect check somewhere on about half the page and tell me what result is there?
I checked 3 child sites. 2 on Cloudflare and one not (is on the same server as the dashboard) and it tested ok
Server self connect Response Test O.K.
This is the key I’m using . It’s for comment spam under settings>>discussions
-----BEGIN BULK SETTINGS MANAGER KEY-----
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
-----END BULK SETTINGS MANAGER KEY-----
Hi John,
I was able to duplicate the problem with the key that you have sent, however, I don’t see what is wrong with it.
But I tried to create a new key that controls WP > Settings > Discussion settings and it worked for me perfectly.
I would suggest you to try to make a new key and see how it goes.
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