Hi there! I can’t change the Trusted/Untrusted status of plugins. I disabled all other plugins running on my MainWP parent site and this didn’t affect the behavior. MainWP is up-to-date. Any thoughts?
Hi Dave,
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Here you go:
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.1.10.1 4.1.10 Warning
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
Advanced Uptime Monitor Extension 5.2 API License Active Pass
MainWP Sucuri Extension 4.0.8.1 API License Active Pass
MainWP Vulnerability Checker Extension4.1 API License Active Pass
WordPress
WordPress Version >=3.6 5.8.1 Pass
WordPress Memory Limit >=64M 256M Pass
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=7.0 8.0.10 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 256M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 128M Pass
PHP Post Max Size >=2M 128M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.64.0 Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1d Pass
PHP Allow URL fopen NO
PHP Exif Support YES ( V8.0.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions exec, mail, passthru, phpinfo, popen, proc_open, shell, shell_exec, show_source, symlink, system,
PHP Loaded Extensions Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 10.3.29-MariaDB-0+deb10u1-log Pass
MySQL Mode NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8mb4
Server Info
Server Software Apache
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/2.0
HTTPS ON
Server self connect Not expected HTTP response body:
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36
Gateway Interface CGI/1.1
Memory Usage 8.77 MB
Request Time 1634927649
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 8
Use WP-Cron No
Optimize for Shared Hosting or Big NetworksYes
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance
Maximum number of posts to return
Maximum number of pages to return
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 4
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests
Maximum simultaneous install and update requests
Active Plugins
Activity Log for MainWP 1.7.0 Inactive
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd6.6.0 Active
Health Check & Troubleshooting 1.4.5 Active
MainWP Dashboard 4.1.10 Active
Really Simple SSL 5.1.2 Active
Wordfence Security 7.5.6 Active
Hi Dave,
I see you are running PHP 8 on your dashboard site server.
Since MainWP is still not PHP 8 ready, can you try to roll back to PHP 7.4 and see if that resolves the problem?
Good catch. I rolled it back and tried to bulk edit them to trusted again, but it doesn’t seem to have worked. I will wait a bit and try again.
Hi, same issue. I opened a ticket and as @bogdan suggested I try with the version in the link.
As already mentioned to Bogdan in the ticket the problem is not solved.
I’m writing here so that I can share a possible solution and further debugging information
Update: as Sanja suggested me via support ticket, after installing the new versione (linked on dropbox) and CLEARING ALL CACHE of the browser, the issue has been solved.
By not clearing the cache, the old version of the JS script that has the bug is used
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I had the same problem and installing the linked version all is ok now. When you release a new version I can update normally or I loose this fix?
Hi Fracesco,
The fix will be included in the next official release so you can update your MainWP Dashboard normally when you see an available update.
1 Like
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.
Support for the PHP 8 is in beta. Available here:
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