Hey People of MainWP,
When I want to manage my plugins the loader keeps loading,
In the other updates tab It is possible to update en see the plugins.
Can you help me with the loading plugins on the manage page issue?
Thanks
Hey @Nickvanderheijden,
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Hey Bogdan thanks for your time and help so far,
Below is a copy of my system report,
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.0.7.2 4.0.7.2 Pass
MainWP Upload Directory Writable Writable Pass
MainWP Extensions
testDashboardplugin 1.0.0 Inactive Warning
WordPress
WordPress Version >=3.6 5.3.2 Pass
WordPress Memory Limit >=64M 40M Warning
MultiSite Disabled =true true Pass
FileSystem Method = direct direct Pass
PHP
PHP Version >=5.6 7.3.15 Pass
PHP Safe Mode Disabled =true true Pass
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 256M Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Upload Max Filesize >=2M 2M Pass
PHP Post Max Size >=2M 8M Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.29.0 Pass
cURL SSL Version >=OpenSSL/0.9.8l NSS/3.44 Pass
PHP Allow URL fopen YES
PHP Exif Support YES ( V7.3.)
PHP IPTC Support YES
PHP XML Support YES
PHP Disabled Functions opcache_get_status,
PHP Loaded Extensions Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, newrelic, odbc, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, redis, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 10.2.31-MariaDB Pass
MySQL Mode ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding utf8mb4
Server Info
Server Software Apache
Operating System Linux
Architecture 64 bit
Server Protocol HTTP/1.0
HTTPS ON - on
Server self connect Not expected HTTP response body:
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36
Gateway Interface CGI/1.1
Memory Usage 4.72 MB
Request Time 1583827779
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
MainWP Settings
Number Of Child Sites 1
Use WP-Cron No
Optimize for Shared Hosting or Big NetworksNo
Automatic Daily Update Install trusted updates
Abandoned Plugins/Themes Tolerance
Maximum number of posts to return
Maximum number of pages to return
Primary Backup System Default MainWP Backups
Maximum simultaneous requests 4
Minimum delay between requests 200
Maximum simultaneous requests per ip1
Minimum delay between requests to the same ip1000
Maximum simultaneous sync requests
Minimum simultaneous install/update requests
Active Plugins
MainWP Dashboard 4.0.7.2 Active
testDashboardplugin 1.0.0 Active
testDashboardplugin2 1.0.0 Inactive
You are very welcome.
Can you try to increase the WP Memory Limit (to 258M), PHP Max Execution time (300s) and cURL Timeout (300s) and see if that helps?
Here you can find how to do it.
Hey Bogdan,
Thanks for the info and help,
I increased the WP Memory Limit (to 258M), PHP Max Execution time (300s) and cURL Timeout (300s) but the loader keeps loading without results.
Do you know If It is any issue of something else?
Strange thing is that he loads my plugins properly at the overview page,
Thanks for confirming that.
Can you please run one more test? When you trigger the process to load plugins, can you please open browser console and watch if it will show some error? If it shows, please retest and see after how much time the error shows.
Thanks for your help so far,
Unfortunately the only thing the browserconsole puts out is mainwp_newpost_updateCategories,
I made It in the WordPress code possible to show errors If there are any,
thanks for the update.
Would you be able to send me temporary login to your dashboard via private message so I can check this further?
Please Try turning this setting on via MainWP > Settings > General Options > Optimize for Shared Hosting or Big Networks > toggle on & try that page again.
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