Hello,
mainwp permanently indicates that themes should be updated for some installations. The versions are up to date, only mainwp has an error in synchronization.
See screenshot.
Thanks for posting your questions!
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
### Server Info Required Detected Status ###
MainWP Dashboard
MainWP Dashboard Version 4.0.7.3 4.0.7.3 Bestanden
MainWP Upload Directory Writable Writable Bestanden
MainWP-Erweiterungen
MainWP UpdraftPlus Extension 4.0.2 Aktiviert Bestanden
WordPress
WordPress Version >=3.6 5.5 Bestanden
WordPress Memory Limit >=64M 268M Bestanden
MultiSite Disabled =true true Bestanden
Dateisystem-Methode = direct direct Pass
PHP
PHP Version >=5.6 7.4.5 Bestanden
PHP Safe Mode Disabled =true true Bestanden
PHP Max Execution Time >=30 seconds 30 Bestanden
PHP Max Input Time >=30 seconds 60 Bestanden
PHP Memory Limit >=128M 268M Bestanden
PCRE Backtracking Limit >=10000 1000000 Bestanden
PHP Upload Max Filesize >=2M 2M Bestanden
PHP Post Max Size >=2M 8M Bestanden
SSL Extension Enabled =true true Bestanden
SSL Warnings = empty Bestanden
cURL Extension Enabled =true true Bestanden
cURL Timeout >=300 seconds 60 Warnung
cURL Version >=7.18.1 7.68.0 Bestanden
cURL SSL Version >=OpenSSL/0.9.8l OpenSSL/1.1.1g Bestanden
PHP Allow URL fopen JA
PHP unterstĂĽtzt Exif JA ( V7.4.)
PHP unterstĂĽtzt IPTC JA
PHP unterstĂĽtzt XML JA
PHP Deaktivierte Funktionen , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Geladene Erweiterungen Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, libxml, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, session, shmop, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL
MySQL Version >=5.0 10.3.23-MariaDB-1 Bestanden
MySQL-Modus ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client VerschlĂĽsselung utf8mb4
Server Info
Server-Software nginx/1.18.0
Betriebssystem Linux
Architektur 64 bit
Server-Protokoll HTTP/1.1
HTTPS AUS
Verbindung zum Server selbst Unerwarteter HTTP response body:
User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0
Geteway-Schnittstelle CGI/1.1
Arbeitsspeicherauslastung 12.28 MB
Antwortzeit 1597915667
Inhalt akzeptieren text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Zeichensatz des Inhalts n. a.
MainWP-Einstellungen
Anzahl Child-Websites 8
WP-Cron benutzen Yes
FĂĽr Shared Hosting oder groĂźe Netzwerke optimierenNo
Automatische tägliche AktualisierungInstall trusted updates
Aufgegebene Plugins/Themes-Toleranz365
Maximale Anzahl der Beiträge, die zurückgegeben werden sollen50
Maximale Anzahl der Seiten, die zurĂĽckgegeben werden sollen50
Vorrangiges Backup-System Standard MainWP Backups
Maximale gleichzeitige Anfragen 4
Minimale Verzögerung zwischen Anfragen200
Maximale gleichzeitige Anfragen pro IP1
Minimale Verzögerung zwischen Anfragen zu derselben IP1000
Maximale gleichzeitige Synchronisierungs-Anfragen
Minimale gleichzeitige Installieren/Aktualisieren-Anfragen
Active Plugins
Better Images 1.2.1 Aktiviert
Better Search Replace 1.3.3 Aktiviert
MainWP Dashboard 4.0.7.3 Aktiviert
Oxygen 3.2.1 Aktiviert
Do you use some caching plugin on your child sites in issue?
What about server-side caching?
Does it help if you sync your sites after some time?
No caching. MainWP run on a development server in a single WP installation. Reload doesn’t work. This MainWP runs on a development server in a separate vhost. Only in this small WP installation.
This error does not always occur. Reload does not provide a solution.
Next time I will analyze the problem in more depth.
Currently I can’t reproduce it any more.
Hi Ralf, thanks for letting us now. If it happens again, please let me know and I will give my best to figure out what is going on.
@bogdan had original asked if you are running a Cache Plugin on your CHILD SITE… you have givin us only your MainWP Dashboard information thus far.
Please let us know if you need further assistance when this pop’s back up.
Thank you for your patience.
Excuse me, what does this have to do with each other?
MainWP shows the currently installed version and the (allegedly) new version for updating.
Both version numbers are identical! (See screenshot)
MainWP reads the correct data from the childsite. But its comparison is not correct.
Are versions 2.8.3 and 2.8.3 identical?
MainWP wanted to install the new 2.8.3 onto the old 2.8.3. (lowest entry on the screenshot)
And now please explain what this has to do with caching.
Hi Ralf, could you please send me temporary access to your dashboard via PM so I can check this further?
Hi Bodgan, this is currently not possible.
If the error occurs again next time I will contact you via PM and I will look for a solution for an access to you.
By the way, the last updates (only plugins were affected) ran perfectly.
1 Like
@MedienHusky - We got the same issue and it is a caching issue at the child site level. We see it all the time with DIVI theme only and after 24h or 48h, the notification disappears… Sadly, I didn’t take the time to investigate more but definitely that and recurrent for the last 4 to 5 months I would say.
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Just now another test with me was offered.
No chaching, neither per plugin nor on the nginx server!
All plugins except MainWP were deactivated.
Update from Divi 4.5.8 to 4.6.0
What I have done:
→ Update started via MainWP
Error-free run through
→ All page new Synchronized
DIVI Site displays 2 update.
Version comparison: Installed 4.6.0 → new version 4.6 (see screenshot)
→ Afterwards logged in to the Divi.
DIVI Site still shows 2 updates.
In the theme folder: 2 updates suggested.
→ After that Dashboard → Update called. (Shows also 2 updates)
After the page is called up, the update notices disappear.
→ New Sync via MainWP → Everything is Up-to-date
After what I found out now, I think it is a problem of DIVI and not of MainWP.
Excuse me!
2 Likes
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@MedienHusky Glad you figured it out.
Let us know if you need help in the future.
1 Like